Branch System Engineer

Job title: Branch System Engineer

About the Role

The Branch System Engineer will design, build, and maintain the internal platforms and infrastructure that support software development, deployment, engineering and operations for Branch / Edge IT infrastructure, primarily network, but inclusive of compute and storage. They are responsible for building, deploying, and maintaining our sites by providing stable, secure, and scalable platforms. The core focus of Branch Systems is automation and observability platforms that provide the foundation for Site Reliability Engineering practices.

What You'll Do

• Infrastructure Reliability: Maintain and optimize network infrastructure to ensure high availability and performance.
• Automation Development: Design, implement, and manage automation workflows for tasks such as device onboarding, configuration compliance, and auto-remediation.
• Monitoring & Alerting: Develop and maintain/integrate monitoring systems to detect anomalies, enforce compliance, and trigger automated responses.
• Compliance & Security: Ensure network devices adhere to security and configuration standards through automated checks and remediation.
• Continuous Improvement: Analyze operational data to identify opportunities for automation and reliability enhancements.

What We're Looking For

• University degree with emphasis in Computer Information Systems, Information Technology, Network or a closely related field with coursework in technology-related subjects.
• 5+ years proven experience in network design, deployment & automation.
• Mandatory - Skilled in network automation, with hands-on experience using Python, Ansible, and Terraform, supported by strong coding capabilities.
• Mandatory - Proficient in using version control systems, particularly Git, for managing infrastructure-as-code and automation scripts.
• Mandatory - Observability: Experience with observability and logging tools to track system health and performance, familiarity with SRE, SLO/SLIs, Golden Signals, MELT, USE method. Preference for experience with Datadog.
• Proficient in network deployments, including routing and switching; experience with wireless and firewall technologies is a plus.
• Strong network knowledge (Cisco/Juniper) - LAN and WAN network equipment and environments, analysis, routing, switching, wireless will be beneficial.
• Strong knowledge of BGP protocol and routing will be beneficial.
• Strong knowledge in network transport VSAT, MAN, MPLS/IPVPN technology and network management QoS features, DNS, DHCP, SNMP will be beneficial.
• Proven expertise in global network design and implementation of advanced network technologies will be beneficial.

Nice to Have

• Good written and oral communication skills; ability to discuss technical issues with all levels of personnel globally
• Strong, self-initiative and self-motivated
• Flexibility in schedule for working with a global team
• Strong problem solving and analytical skills with a diversified skill set
• Strong work ethic, interpersonal and team-building orientations
• Adaptability to time pressures & changing priorities
• Good customer service skills
• Process oriented

Compensation & Benefits

• Competitive compensation
• Medical plans, maternity leave and benefits, life, accidental death and dismemberment benefits
• Retirement benefits