Branch Supervisor

Takealot Fulfilment Solutions (TFS), a division of Takealot Online (RF) (Pty) Ltd, is looking for a highly talented Branch supervisor to join our team in Port Elizabeth

Join Our Mission at Takealot Fulfilment Solutions | We Are TFS

Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.

Who We're Looking For:

Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.

At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values.

This position reports to the : Hub Manager

Your responsibilities can include:

• Responsible for the supervision of the fleet and all other secondary roles which flow from this function.

• Ensures the on-time delivery of product to/from the distribution center.

• Ensure that fleet is adequate for operations and fully maintained

• Ensure effective maintenance of fleet and manage schedules vehicle services

• Ensure consistent application of company policies and procedures

• Must continually work to promote the orderliness and cleanliness of the work area and maintain all company standards.

• Maintain daily meetings with staff. Meetings are focused on KPI management and other operational feedback for MR and Last mile deliveries

• Works closely with management to identify and resolve all issues and ensure quality service to our customers

• Ensures all drivers follow company procedures and apply discipline when and if necessary.

• Perform all other duties as assigned by the Branch Manager

• It is required of you to work until your daily responsibilities are completed, which might result in you working longer than normally.

• Ensure Drivers are available for last mile deliveries daily, by working closely with the labour brokers with driver and assistant requirements.

• Compete accident and incident reports timeously and submit to respective parties

• Ensure that fleet costs are clearly recorded and reported to Branch Manager

• Manage daily staff and overtime efficiently to ensure labor cost is controlled

• Extracts data and generates reports which will assist in performance tracking and decision making.

• Ensures all CODs are cashed up and reconciled daily.

• All administrative documentation is labelled and filed as per procedures.

• All daily, weekly and monthly reports/ meeting minutes are up to date

• KPI reports sent out timeously daily and are posted on notice boards

• Trains and supervise Driver Admins and Drivers to carry out the functions under their control.

• Uploads all new drivers for verifications.

• Oversees and arranges staff transport.

• Ensure that all staff are at work and attendance is 100%. All absent staff to have suitable corrective action to be taken consistently

• Measure and manage staff through formal staff appraisals, development, coaching and disciplinary procedures

• Effective leadership and direction for the team through involvement and communication to deliver on the relevant key business drivers

• Ensure 5S housekeeping standards are implemented and maintained

• Implement and maintain health and safety standards in you appointment as Fire Fighter

• Ensure the team complies to COVID19 protocols

Qualifications and experience

• Minimum of Grade 12

• Tertiary qualification preferred

• Minimum of 3 years’ experience

Attributes required :

• Solutions-oriented, can-do attitude; self-motivated,

• Self-starter with high energy levels

• Strong organizational & prioritization skills

• Attention to detail

• Ability to interact with internal & external stakeholders at all levels

• Comfortable with change and excellent team player

• Comfortable with learning and adapting to new systems

• Be able to work in a pressured environment

• Be able to complete tasks quickly & efficiently

• Be willing to go the extra mile

• A structured and disciplined management style

• Ability to motivate and inspire a team

• Computer literacy (excel, word, PowerPoint)

• Knowledge of vehicle tracking systems

• Experience in directly and indirectly managing people to deliver continuous improvement

Why Join TFS:

• Purpose-driven impact: Transform lives through logistics innovation

• Advanced technology: Work with cutting-edge systems in a fast-paced environment

• Career growth: Thrive in an agile space that champions continuous improvement

• Inclusive culture: Your unique perspective drives extraordinary results

• At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values.

• More than just a job, we offer:

• A culture that celebrates individual uniqueness while championing the strength of togetherness. Be part of creating sustainable, scalable solutions that make a difference across South Africa's e-commerce landscape.

• Takealot Fulfilment Solutions (TFS) is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.