Branch Manager - Real Estate / Property & Asset Management

Job Title: Branch Manager - Real Estate / Property & Asset Management

Location: Lagos

Employment Type: Full-time

Job Summary

• The successful candidate will be responsible for the branch’s overall operations, people, revenue performance, client relationships, professional standards and service delivery across Valuation & Advisory, Estate Agency & Sales, Property & Facility Management, and Development.
• This is both a professional and management position, requiring hands-on technical involvement, team leadership, business development and accountability for branch performance.

Key Responsibilities

Branch Operations & People Management:

• Oversee the day-to-day operations of the branch, including staff deployment, workload allocation and administration.
• Set performance targets and conduct regular performance reviews.
• Supervise, mentor and appraise professional staff and identify training needs.
• Manage attendance, conduct and staff welfare.
• Ensure compliance with field and workplace safety requirements.

Business Development & Revenue:

• Drive the branch’s fee income and achieve agreed revenue targets.

• Develop and maintain relationships with banks, insurers, corporate clients, government agencies and private clients.

• Generate new business and secure repeat instructions from existing clients.

• Prepare and negotiate fee proposals within approved authority.

• Monitor outstanding fees and maintain a healthy branch debt position.

• Professional & Technical Responsibilities

• Manage a personal caseload covering valuation, agency, property/facility management and development assignments.

• Review and sign professional reports and work prepared by branch staff before release.

• Assess instructions based on competence, capacity and potential conflicts of interest.

• Escalate matters outside the branch’s competence where necessary.

• Client & Stakeholder Management

• Serve as the primary point of contact for branch clients.

• Manage client complaints and ensure timely resolution.

• Represent the organisation before regulators, professional bodies and relevant industry stakeholders.

• Maintain strong relationships within the local property market.

• Compliance, Records & Reporting

• Ensure all enquiries and instructions are properly recorded and tracked.

• Maintain accurate instruction, fee, property and transaction records.

• Ensure proper handling and reconciliation of client funds.

• Maintain compliance with professional standards and applicable regulations.

• Submit regular reports covering enquiries, instructions, fees billed and collected, work in progress and key risks.

Requirements

• Bachelor’s degree in Estate Management, Estate Surveying & Valuation, or an equivalent accredited qualification.
• Must be registered with ESVARBON and provide registration number.
• Corporate membership of the Nigerian Institution of Estate Surveyors and Valuers (NIESV).
• Minimum 10 years’ professional experience in a registered estate surveying and valuation firm, including at least 3 years in a supervisory or management position.
• Demonstrable track record of winning and retaining client instructions and achieving revenue targets.
• Strong experience across valuation and advisory, estate agency, property and facility management, and development.
• Proven experience supervising and reviewing the work of professional staff.
• Strong knowledge of the Nigerian property market, land documentation, valuation practices and relevant regulations.
• Valid driver’s licence and willingness to undertake field assignments and travel when required.

Desirable Skills:

• Strong digital skills, including online property listings, social media, marketing content and spreadsheets.
• Established relationships with banks, insurers or other institutional clients.
• Experience establishing a new office or improving the performance of an existing branch.
• Experience in insurance reinstatement valuation.
• Familiarity with LASRERA requirements and regulatory expectations in Lagos.

Key Competencies:

• Strong leadership and people management skills.
• Commercial awareness and business development ability.
• Excellent communication and stakeholder management skills.
• Strong professional judgment and integrity.
• Ability to make sound decisions under commercial pressure.
• Strong accountability for revenue and operational performance.
• Ability to coach, develop and hold team members accountable.
• Ability to provide difficult feedback constructively and address issues promptly.

What Success Looks Like:

Within the first six months, the successful candidate will be expected to:

• Establish a clear understanding of the branch’s portfolio, team, clients and financial position.

• Ensure all registers and records are accurate and up to date.

• Set clear performance targets for professional staff.

• Establish strong client relationships and business development activities.

• Ensure effective technical review and quality control.

• Drive the branch towards its agreed fee income target.

• Remuneration & Benefits

• Competitive remuneration, commensurate with experience.

• Professional development and continuing education support.

• Company phone line and laptop.

• Transport support for field assignments.

• A performance-driven environment with opportunities for career progression.

Application Closing Date

Not Specified.