About this role
About the Role Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. The Branch Manager builds, coaches, develops, leads, and motivates a team that is capable of providing excellent client service in all interactions, analyzing clients' needs, and recommending financial solutions that help Key clients achieve confidence in their financial wellness and achieve their goals. The Branch Manager is accountable for branch operations and compliance by providing direction and guidance. What You'll Do
- Build, coach, develop, lead, and motivate a high-performing branch team to deliver excellent client service.
- Analyze clients' needs and recommend financial solutions that align with their goals.
- Ensure branch operations and regulatory compliance by providing direction and guidance.
- Foster a collaborative, community-focused environment and partner with colleagues to serve customers. What We're Looking For
- Experience leading, coaching, and developing a team.
- Strong client-service orientation with ability to analyze needs and recommend appropriate financial solutions.
- Understanding of branch operations and regulatory compliance.
- Effective communication and leadership skills.