About this role
About the Role Box Office Sellers at The Bell House in New York provide cash handling, ticket sales, and guest services in a fast-paced venue environment. The role focuses on accuracy, customer care, and smooth operation of Will Call and on-site sales. What You'll Do
- Cash handling; bank procedures and checkout procedures
- Maintain superior customer service in person and over the phone
- Guest relations
- Will Call Window
- Run Ticket Program on computer for sales
- Process opening and closing paperwork
- Knowledge of Talent and Entertainment
- Keep a positive attitude and a clean, well-groomed appearance What We're Looking For
- Working knowledge of phone handling, cashiering, customer service
- Entry level knowledge of basic computer operation and Point of Sales systems
- Skill in guest relations, phone etiquette, cash handling, filing, multi-task environment, attention to detail
- Ability to communicate, work well with others, work in a high-volume and sometimes stressful environment
- Ability to type 30 wpm
- High School Diploma Nice to Have
- High School Diploma (preferred) Compensation & Benefits Perks include free concert tickets, dog-friendly offices, student loan reimbursement, and adoption/fertility support.