About this role
Blood Donor Specialist - Customer Service - Paid Training
Job Description: Salary: $20.81 per hour Schedule: Variable shift Monday-Friday or Tuesday-Saturday with one additional weekday off Variable schedule based on donor and community needs. May include early mornings, evenings, weekends, holidays and occasional overnight travel. Schedules are provided 2-3 weeks in advance. Paid Training provided. Work Arrangement: Onsite with travel in local community. Location: Manchester, New Hampshire
BENEFITS FOR YOU: We support our employees both at work and at home with benefits that include:
- Medical, Dental & Vision Coverage
- 401(k) with Up to 6% Company Match
- Paid Time Off, Holidays & Family Leave
- Health, Wellness & Employee Assistance Programs
- Life Insurance, Disability Coverage & Recognition Awards Where Your Career is a Force for Good!
WHY JOIN US: Join a team that leads with compassion, collaborates to support community blood drives, earns trust through credible care, and stays committed to helping save lives every day. You will experience:
- Rewarding Work: Continuous learning, growth opportunities, and recognition for your contributions.
- Supportive Community: A welcoming culture built on collaboration, respect, and belonging.
- Meaningful Mission: Purpose-driven work that positively impacts customers, communities, and the people we serve.
WHAT YOU’LL DO
- Welcome and support blood donors throughout the donation journey
- Deliver exceptional customer service and build meaningful donor relationships
- Collect blood and manage blood products following safety and quality standards
- Work as part of a team to create a positive donor experience
- Set up and transport equipment for community blood drives
- Travel to local blood drive locations using a Red Cross or personal vehicle
WHAT YOU BRING:
- No healthcare experience? No problem. We provide comprehensive paid training to help you build the skills needed to succeed.
Required:
- High school diploma or equivalent required
- Customer service experience and strong people skills
- Valid driver’s license with a good driving record. Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
- Basic computer and Microsoft Office skills
- Ability to work in a fast-paced, team-oriented environment while adapting to changing priorities.
- Ability to lift, move and set up blood drive equipment.
- Ability to meet DOT requirements, if applicable
Preferred:
- Prior healthcare or phlebotomy experience (CNA, MA, EMT etc)
- Interest in learning new skills, growing within the organization, and pursuing future leadership or career development opportunities.