Blood Donor Specialist - Customer Service- Paid Training

Blood Donor Specialist - Customer Service- Paid Training

Job Description:

Salary: $18.22/hour and a $3,000 Sign-On Bonus

Work Arrangement: Onsite with travel in local community.

Location: Dubuque, Iowa

BENEFITS FOR YOU:

We support our employees both at work and at home with benefits that include:

• Medical, Dental & Vision Coverage
• 401(k) with Up to 6% Company Match
• Paid Time Off, Holidays & Family Leave
• Health, Wellness & Employee Assistance Programs
• Life Insurance, Disability Coverage & Recognition Awards

Where Your Career is a Force for Good!

WHY JOIN US:

Join a team that leads with compassion, collaborates to support community blood drives, earns trust through credible care, and stays committed to helping save lives every day. You will experience:

• Rewarding Work: Continuous learning, growth opportunities, and recognition for your contributions.
• Supportive Community: A welcoming culture built on collaboration, respect, and belonging.
• Meaningful Mission: Purpose-driven work that positively impacts customers, communities, and the people we serve.

WHAT YOU’LL DO

• Welcome and support blood donors throughout the donation journey
• Deliver exceptional customer service and build meaningful donor relationships
• Collect blood and manage blood products following safety and quality standards
• Work as part of a team to create a positive donor experience
• Set up and transport equipment for community blood drives
• Travel to local blood drive locations using a Red Cross or personal vehicle

WHAT YOU BRING:

• No healthcare experience? No problem. We provide comprehensive paid training to help you build the skills needed to succeed.

Required:

• High school diploma or equivalent required
• Customer service experience and strong people skills
• Valid driver’s license with a good driving record. Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
• Basic computer and Microsoft Office skills
• Ability to work in a fast-paced, team-oriented environment while adapting to changing priorities.
• Ability to lift, move and set up blood drive equipment.

Preferred:

• Prior healthcare or phlebotomy experience (CNA, MA, EMT etc)

• Interest in learning new skills, growing within the organization, and pursuing future leadership or career development opportunities.

• Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

• To view the EEOC Summary of Rights, click here: Summary of Rights