About this role
Job title: Blank Ast 3 Transportation Services Dispatcher
About the Role
A Transportation Services Dispatcher coordinates and monitors daily vehicle and valet operations to ensure timely, safe, and efficient service across campus locations. They communicate with shuttle drivers, valet attendants, supervisors, and customers to manage service requests, resolve issues, and respond to changes or emergencies in real time using technology. The role requires strong multitasking, communication, and problem-solving skills in a fast-paced, customer-focused environment.
What You'll Do
- Coordinate and monitor daily vehicle and valet operations to ensure timely, safe, and efficient service across campus locations.
- Communicate with shuttle drivers, valet attendants, supervisors, and customers to manage service requests, resolve issues, and respond to changes or emergencies in real time using technology.
- Utilize technology to track service requests, monitor progress, and adjust operations as needed.
- Provide high-quality customer service and problem-solving in a fast-paced environment.
What We're Looking For
- Strong multitasking, communication, and problem-solving skills in a fast-paced, customer-focused environment.
- Ability to work in a fast-paced, customer-focused environment.
- Strong interpersonal communication and ability to interact with drivers, attendants, supervisors, and customers as part of daily operations.