About this role
Job title: Bistro Server- Part Time
About the Role The Server at American Girl Orlando is responsible for delivering food and beverages and creating an outstanding dining experience for Bistro Restaurant guests. The role reports directly to the Assistant Store Manager and supports a high-energy retail dining environment within the Orlando store location.
What You'll Do
- Greet customers upon arrival and inform guests of food and beverage options
- Share information on store and restaurant events with guests
- Demonstrate working knowledge of all menu items and ingredients; suggest items for guests with food allergies
- Consistently address customer concerns and special requests in a professional and timely manner
- Execute all aspects of food and beverage service efficiently, including suggestive upselling, timely delivery, table maintenance, and processing table checks through the InfoGenesis register system
- Follow food safety guidelines and understand local and state health sanitation laws
- Contribute to a positive, cooperative work environment by assisting co-workers and helping the restaurant team with parties, storewide events, and projects
What We're Looking For
- ServSafe certification, preferred
- One to two years of experience in a high volume and/or fine dining restaurant preferred
- Banquet or catering experience is a plus
- Experience working with children preferred
- Ease of use with restaurant computer systems preferred
- Physically demanding position: strength, mobility and dexterity needed; must be able to carry a serving tray/beverage tray and lift up to 50 lbs
- Must be able to work a flexible schedule, including nights, weekends, and holidays
Nice to Have
- Additional relevant experience in retail or guest services
- Passion for customer service and brand storytelling
Compensation & Benefits
- Pay range: USD $0 - $14 hourly
- Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential