About this role
Job title: Biomed Technician 1 - Appleton, WI
About the Role As the Biomedical Technician, you will respond to service calls within a hospital or healthcare system in Appleton WI. You will evaluate, diagnose, and perform repair and planned maintenance on biomedical equipment, providing service excellence to drive customer satisfaction. This role requires the candidate to work onsite at our customer location(s) in the Appleton WI area.
What You'll Do
- Under supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs, and as assigned, perform PM and safety/environmental inspections.
- May assist more experienced technicians on basic and more complex repairs/resolution.
- Effectively communicate and partner with teammates and colleagues.
- Follow appropriate GE policies, procedures, hospital protocol, and completes necessary documentation.
- Maintain daily communications with customers as directed, to ensure resolution and proper follow up, leading to strong customer relations and ongoing customer satisfaction.
- As instructed, implement GE/customer facility contract and supports business goals/objectives.
- Work as a member of local team to provide efficient service delivery to all accounts within the assigned area.
- When trained, able to share on-call responsibility.
- Document all repair actions and submit reports/summaries according to schedule.
- Ensure proper care of spares, tools, and test equipment, and ensure calibration.
- Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction.
- Understand and utilize sources of help (i.e., manuals, tech support, Facetime app, online resources) to answer questions when performing PM.
- Meet Health and Human Services, Environment Health and Safety requirements, and all other applicable regulatory requirements.
What We're Looking For
- Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 2+ years of experience servicing electrical, electronics, IT or mechanical equipment.
- Analytical and communication skills with the ability to communicate effectively.
- Ability to work onsite in the Appleton, WI area and collaborate with a local team.
Compensation & Benefits
- Relocation Assistance Yes You are trained on data up to October 2023.