About this role
Billing Specialist II
General Description
Employee performs mid-level billing work. Work involves collecting, posting, and managing account payments. Employee works under close supervision with minimal latitude for the use of initiative and independent judgment.
Examples of Work Performed
- Process all billing transactions.
- Answers questions from clients regarding accounts.
- Issue billing adjustments.
- Performs various collection actions including calling clients by phone, correcting and resubmitting billing to proper entities.
- Process all past due invoices and failed billing.
- Identify, understand, address, and prevent delinquency issues.
- Ensure all tasks and duties are completed within county guidelines and policies.
- Conduct research and perform reconciliations on transactions.
- Tracks all activity with logs, reports, databases, etc.
- Maintains strict confidentiality and adheres to all guidelines/requirements.
- Assists with weekly and monthly billing process.
- Performs related work as assigned.
Education and Experience
- Graduation from a high school.
- One (1) year of related experience in billing, finance or accounting.
Certificates, Licenses and Registration
- Must have a current valid Texas motor vehicle operator’s license.
- Must be able to be insured by the County’s insurance carrier.
Knowledge, Skills and Abilities
- Knowledge of MS Word and Excel.
- Must have strong knowledge of billing and financial concepts.
- Strong analytical skills.
- Excellent oral and written communication.