About this role
About the Role Jones Day's Brussels office seeks a Billing Manager for Billing & Collection Services (BCS). The role oversees the billing staff, sets work priorities, and ensures high-quality work and timely billing and collections, working closely with Billing Lawyers and Office Management to support firm goals. What You'll Do
- Set work priorities for the Billing & Collection Services team and oversee daily operations to ensure quality work and timely completion of assignments.
- Monitor department productivity and oversee hiring, performance evaluation and discipline processes for the Billing staff.
- Coordinate new Billing Specialist orientation, onboarding, and integration.
- Oversee review and approval of Alternative Billing Arrangements.
- Work with Billing Lawyers and Office Management to ensure timely billing and collections.
- Ensure compliance with firm policies and maintain high levels of client service and accuracy. What We're Looking For
- University degree.
- Minimum of five years' supervisory experience.
- Minimum of five years' experience working in professional services billing, with law firm experience preferred.
- Experience with Aderant Expert billing software preferred.
- Advanced Excel skills.
- Fluency in English and French and/or Dutch. Nice to Have
- Aderant Expert billing software experience. Compensation & Benefits
- Competitive compensation and benefits in a stimulating work environment.