Billing Managed Care Coordinator

Job title: Billing Managed Care Coordinator

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Join our Plastic Surgery team as a Billing Managed Care Coordinator, where you’ll play an important role in helping patients successfully navigate the insurance and billing process. This position is responsible for securing appropriate insurance authorizations and referrals, supporting accurate reimbursement, and managing key billing and collection activities.

Qualifications

• Our Ideal Candidate

• We’re looking for someone with a strong foundation in healthcare billing and managed care who is organized, detail-oriented, and comfortable working in a fast-paced environment.

The ideal candidate will have experience or familiarity with areas such as:

• Prior authorizations and insurance referrals
• Medical billing and coding processes
• Charge entry
• Insurance appeals and denials
• Managed care billing and reimbursement
• Patient coinsurance, deductibles, and self-pay collections

What You’ll Do

• Obtain insurance approvals before patient services are initiated.

• Ensure required insurance referrals are received.

• Support accurate and timely billing and reimbursement from managed care organizations.

• Review and process managed care contracts and agreements.

• Manage and monitor billing and collection activities.

• Collect applicable patient coinsurance, deductibles, and self-pay revenue.

• Maintain accurate, up-to-date managed care billing records.

• Provide training and support to other departments on managed care billing practices and procedures.

• What You’ll Bring

• High school diploma or equivalent required.

• Associate’s or bachelor’s degree in a related field preferred.

• 2–3 years of managed care billing and collections experience required.

• Knowledge of insurance and reimbursement practices.

• Strong organizational, interpersonal, and communication skills.

• Ability to analyze and interpret data and make informed decisions.

• Healthcare billing software and systems knowledge is a plus.

• Ability to work independently and collaboratively in a fast-paced environment.

• Additional Job Details (if applicable)

• Remote Type

• Hybrid

• Work Location

• 15 Parkman Street

• Scheduled Weekly Hours

• 40

• Employee Type

• Fixed Term

• Work Shift

• Day (United States of America)

• Pay Range

• 22.22 - 31.71/Hourly

• Grade

• 4

• At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

• Mass General Brigham is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

• Mass General Brigham Competency Framework

• At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.