Billing Coordinator

Billing Coordinator

Billing Coordinator

Specialty: Administrative

• Hampton, NH
• Full Time
• Posted on October 9, 2026

Job Description

Billing Coordinator

Leddy Group is seeking a detail-oriented Billing Coordinator for a well-established client in the Seacoast area. This position plays a vital role in supporting financial operations by ensuring accurate and timely processing of service billing, invoices, credit memos, customer payments, and accounts payable. The ideal candidate will possess strong organizational skills, excellent customer service abilities, and a commitment to accuracy in a fast-paced team environment.

Responsibilities of Billing Coordinator:

• Answer incoming phone calls and provide professional, courteous customer service
• Enter service call requests received via phone and email accurately and promptly
• Respond to customer and internal inquiries in a timely and professional manner
• Review and process service work orders to ensure billing accuracy and completeness
• Process service invoices daily to support billing deadlines and month-end closing activities
• Prepare and process credit memos in accordance with company procedures
• Record and process customer credit card payments
• Process service-related accounts payable transactions
• Utilize customer compliance portals and service platforms to meet billing and documentation requirements
• Complete required tax documentation for projects in Maine and Massachusetts
• Track, document, and maintain records of service technician callbacks
• Maintain organized billing records, supporting documentation, and customer information
• Collaborate with technicians, dispatch personnel, service staff, and office team members to resolve billing discrepancies and obtain required information
• Identify and communicate issues that may delay billing or affect financial accuracy
• Assist with additional administrative and accounting-related tasks as needed

Qualifications of Billing Coordinator:

• High school diploma or GED required
• Previous experience in billing, accounts payable, customer service, or a service-related business preferred
• Proficiency with Microsoft Office and other business software applications
• Strong written and verbal communication skills
• Excellent organizational and time-management abilities
• Strong attention to detail and commitment to accuracy
• Ability to prioritize multiple responsibilities and meet deadlines
• Ability to remain professional and effective in a fast-paced environment
• Strong customer service and active listening skills
• Ability to research discrepancies and follow issues through to resolution
• Dependable, reliable, and accountable with assigned responsibilities
• Able to work independently while contributing to a collaborative team environment

About Leddy Group Leddy Group, an ESOP Company, is a regional staffing company serving northern New England since 1994. We are real people helping real people find meaningful employment through our specialties: Accounting & Finance, Administrative & Customer Service, Engineering, HR, Industrial and Skilled Manufacturing.