About this role
Billing Compliance Educator
Overview
Reporting to the Manager of Billing Compliance, the Billing Compliance Curriculum Development Specialist (also known as the "Billing Compliance Educator") is responsible for designing, implementing, and maintaining a comprehensive billing compliance education and awareness program that supports adherence to federal and state regulations and aligns with industry standards. This role develops and delivers training for billing providers, including physicians and advanced practice providers, and provides post-review education and feedback in collaboration with Billing Compliance Reviewers and Senior Billing Compliance Reviewers, as needed. The Specialist creates, updates, and manages instructional materials such as presentations, tip sheets, slide decks, and other training resources, and tracks training completion and effectiveness. The position also supports the evaluation, customization, and implementation of online documentation and billing education for students, residents, fellows, and other non-billing providers. In addition, the Specialist maintains and updates MRO Cobius Physician Audit Review Manager and Institutional Audit Review Manager modules for billing providers following training and tracks and trends review results as appropriate. This role participates in committees, work groups, and special projects as assigned and serves as a resource to promote accurate, compliant billing and documentation practices through education, documentation review, identification of compliance concerns, and ongoing regulatory support. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
Primary Duties and Responsibilities:
- Designs, develops, and maintains a comprehensive billing compliance education program for physicians, advanced practice providers, coders, reviewers, managers, and revenue cycle staff, including onboarding, annual training, and targeted risk-based education.
- Develops, updates, and maintains educational materials, including presentations, reference guides, job aids, assessments, and virtual learning modules, to support role-specific compliance training.
- Delivers billing compliance education through live, virtual, small-group, and one-on-one formats using effective adult learning principles and instructional methods.
- Provides onboarding and ongoing billing compliance training for newly employed physicians, advanced practice providers, and staff, including coverage for educator responsibilities as needed.
- Partners with compli