About this role
Billing Clerk
We are looking for a detail-oriented Billing Clerk to support a growing Oil & Gas exploration and production operation in Ann Arbor, Michigan. This Long-term Contract position is ideal for someone who combines billing accuracy with strong customer support skills and can manage a steady workload in a deadline-driven environment. The role offers an opportunity to work closely with customers and internal sales partners while helping maintain smooth and timely invoicing processes.
Responsibilities
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Prepare and issue customer invoices using internal billing tools, ensuring each account is billed according to agreed terms and special arrangements.
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Review billing details for accuracy and update account information when customer-specific requirements or exceptions arise.
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Respond promptly to questions from customers and sales personnel to resolve billing concerns and provide clear service-oriented support.
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Track daily billing deadlines and organize priorities to deliver accurate work within required timeframes.
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Escalate discrepancies, account issues, or service concerns to management and appropriate internal stakeholders when needed.
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Maintain complete and accurate billing records through careful data entry and documentation practices.
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Collaborate with team members on additional assignments and administrative projects that support billing operations.
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Help identify and address routine process issues by applying sound judgment and independent problem-solving skills.
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At least 2 years of relevant experience, including customer service and billing, bookkeeping, accounting support, or related work.
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Previous experience handling invoices, payment-related records, or data entry tasks in a business setting.
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Strong verbal and written communication skills with the ability to work effectively with customers and internal teams.
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Proven ability to manage multiple priorities while maintaining accuracy in a fast-paced environment.
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Solid organizational skills and close attention to detail when working with financial or account information.
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Ability to troubleshoot issues independently and take appropriate action to resolve routine billing questions.
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Associate degree preferred; equivalent practical experience will also be considered.
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Team-oriented mindset with a positive and dependable approach to daily work.
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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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