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Billing Analyst II

Robert Half
Richmond, VA
RemoteUSD 28 - 30 / hour

About this role

Billing Analyst II

We are looking for a detail-oriented Billing Analyst II to support business-to-business billing activities for retailer partners in Richmond, Virginia. This Long-term Contract position is ideal for someone who can interpret billing terms, prepare accurate invoices, and maintain strong controls across recurring financial processes. The role requires close attention to contract requirements, efficient handling of billing adjustments, and timely support for internal and external inquiries.

Responsibilities

  • Prepare and issue B2B invoices for retailer partners using approved Oracle workflows, spreadsheet models, and standardized billing templates.

  • Review contracts and operating procedures to apply the correct pricing structures, billing terms, and fee calculations.

  • Process credit memos and debit memos based on authorized requests while ensuring supporting documentation is complete and accurate.

  • Perform reconciliations and peer quality checks to confirm invoice accuracy, resolve discrepancies, and maintain clean billing records.

  • Respond to routine billing questions from partners and escalate complex disputes or exceptions to senior team members when needed.

  • Follow established controls, checklists, and documentation standards to support month-end close activities and financial accuracy.

  • Assist with audit-related requests by organizing billing support, validating transactions, and providing clear backup documentation.

  • Experience supporting billing operations in a B2B environment.

  • Proficiency with invoice processing, reconciliations, and billing adjustments such as credits and debits.

  • Working knowledge of Oracle and strong spreadsheet skills for billing analysis and documentation.

  • Ability to interpret commercial agreements and apply billing terms with accuracy.

  • Familiarity with standard operating procedures, internal controls, and checklist-driven processes.

  • Strong attention to detail and the ability to identify and resolve billing discrepancies.

  • Effective communication skills for handling billing inquiries and supporting dispute resolution.

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