About this role
We offer
- Work from home
- Competitive salary and benefits package
- Work with some of the most respected international Moving and Relocation companies
- Career plan and professional growth opportunities
- Open culture team where creative ideas are highly appreciated
Responsibilities
- Triage daily billing department needs, verifying billing documentation and prompt processing
- Provide support and liaise with various internal and external parties on billing matters
- Ensure timely submission of billing documents from Operations (drivers/crews)
- Verify accuracy and completeness of documentation according to company, contract, and government defined protocols
- Maintain billing queue in adherence with company defined deadlines
- Promptly attend to queries on billing disputes, seeking clarification and correcting as needed
- Maintain proper organization for audit purposes
- Submit approved billing documentation via online portal(s) and/or email
- Report on activity to upper management
Requirements
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English language proficiency is a must
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Bachelor’s degree or higher (or currently enrolled in a final year of a Bachelor’s degree program)
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Billing experience or internship, accounting school or college is a plus( 6 months – 1 year)
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Self-motivated and focused to complete tasks with limited supervision and instruction
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Willingness to work US business hours (2/3/4pm till 10/11/12pm), depending on the timezone allocated
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Able to work as part of a team with a positive attitude in a fast paced and pressured environment
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Strong organizational and time management skills, able to meet daily/weekly/monthly goals
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Detail oriented, accurate, and possessing analytical capabilities
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High level of interpersonal communication skills, oral and written
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Demonstrates good judgment and initiative based on multiple data sources
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Experienced with MS Office suite and spreadsheet software
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Positive attitude and good team player
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Fair knowledge of Accounting & Finance will be an added advantage
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About us
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At Solutions Mobility, we provide services to clients in the Moving and Relocation Industry, ranging from Virtual Consultant, to Customer Support, Billing, Move Management, Account Management, Sales and Development. Our staff and consultants are enthusiastic about getting exposure to working with some of the biggest companies in the industry, while acquiring international work experience, enhancing their language abilities and learning new skills from the comfort of their home. Our goal is to provide the best service to our clients, so good performance and “can do” attitude is crucial to excel in this role.