About this role
Date
Aug 17, 2026
Location
Palm Bay, Florida, US
Requisition ID
23378
Description
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Bilingual Sr. Customer Support Representative - (Spanish/English) $19.50/hr
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Onsite located at 2330 Commerce Park Dr. NE, Palm Bay, FL 32905
Essential Job Functions:
- Provide support and assistance to fellow partners that may have questions during their day to day duties assisting customers.
- Assist in new hire training and onboarding
- Assist with updating/creating training materials
- Take on a leadership role in the absence of the Customer Support Manager
- Provide information to customers by verifying their request; answering questions; and offering assistance. Communicate with customers using established phone and email etiquette.
- Find a satisfactory solution to a given problem per standard