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Bilingual Sales Support Analyst

American Fidelity
Oklahoma City, Oklahoma Posted Oct 12, 2026
Hybrid

About this role

Bilingual Sales Support Analyst

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locations

Oklahoma City, Oklahoma

time type

Full time

posted on

Posted 2 Days Ago

job requisition id

JR1095 ‎

Job Description:

  • Develop and proactively support the case management of incoming new business by removing roadblocks and providing requirement and status information to the producer.
  • Responsible for product knowledge and for providing applications, appointment information, enrollment materials and proposals. Responsible for supporting sales by administrating a smooth transition of all new and renewal business received from agents and producers, monitor for accuracy and forward to policy issue.
  • Responsible for supporting Sales by being the contact between brokers or carriers and all AFA and AWD Brokerage, Life Division, or APL departments such as Customer Service, Commissions, Marketing, Underwriting, Licensing, Compliance, Strategic Services and Benefits to better facilitate case management and a personalized climate ideal to brokers. Consistent exercise of discretion and independent judgment to support profitable sales for the Company.

Education & Experience:

  • Bachelor's degree preferred, but commensurate experience in insurance sales, agent recruiting/development, or related field may be accepted.
  • 3-5 years of experience in insurance or related field preferred.
  • Bilingual skills (Spanish/English) required.

Skills of Ideal Candidate:

  • Excellent oral and written communication skills
  • Excellent analysis and interpretation skills
  • Working knowledge of sales and marketing techniques
  • Insurance concepts and industry knowledge desired
  • Ability to lead and manage or multi-task several projects at a time
  • Advanced PC, Excel, Microsoft Office skills as well as the ability to work with electronic enrollment platforms of AFA/APL or other electronic service providers such as Salesforce or Mocha.
  • Ability to utilize critical thinking skills
  • Contact/Call Center experience
  • Ability to work in a fast paced, ever changing environment
  • Work is primarily in a professional office or hybrid environment. Position may require occasional travel (up to 10%) to support business needs, meetings, or events

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AFC

Our Amenities

Our Home Office in Oklahoma City features numerous onsite amenities and our open work environment helps foster teamwork. The majority of our Colleagues split their time between working from home and coming to the office, depending on their role and business needs.

Onsite Amenities include:

  • Medical Clinic available onsite and virtually

  • Waterfront Grill

  • Free Parking Garages

  • Walking Trails

  • Basketball and Pickleball Courts

  • Fitness Center with state of the art equipment and personal training

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Our Culture

We strive to be a collaborative and open workplace where Colleagues enjoy coming to work because they know they are a valued and essential part of providing a different opinion! Whether you’re in the office or working from home, we take every effort to make sure everyone feels included. Technology brings everyone together, with video calls, chat and our social intranet. Our events include virtual options so everyone can get in on the fun. We want every Colleague to feel like part of the team, no matter where they are located! Our Colleagues are what makes us a Great Place to Work for All!

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Day in the Life

At American Fidelity, we’re all about making a difference. Our Colleagues work hard to provide a different opinion to our Customers each day. Whether that’s through streamlined technology, personalized customer service, serving the community or enrolling our policy holders, everything you will do during your career at AF helps us provide a different opinion.

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