About this role
Bilingual Sales Representative
Job Type Full Time Qualification BA/BSc/HND Experience 1 year Location Nairobi Job Field Sales and Business Development
Why Join Us? We’re looking for bilingual sales professionals with proven experience in sales and strong English skills. This is your chance to thrive in a dynamic environment, represent our Membership Program, and build long-term customer relationships while earning attractive commissions.
Key Responsibilities
- Provide excellent customer service to attract and retain members.
- Be available and responsive on calls during your shift.
- Present and promote the Membership Program with persuasive communication in English.
- Deliver at least three strong rebuttals per call to highlight program benefits.
- Handle approximately 40 calls per day with consistency and quality.
- Close sales effectively and maximize revenue opportunities.
- Upsell products, services, and memberships when appropriate.
- Build trust and long-term relationships with customers.
Skills & Qualifications:
- Bilingual profile with strong English communication skills (B2+/C1).
- Proven experience in sales (minimum 1 year preferred).
- Strong negotiation and persuasion abilities.
- Confidence in pitching services and products.
- Skilled in overcoming objections and closing deals.
- Experience in upselling and cross-selling.
- Resilience and adaptability in a fast-paced environment.