Bilingual Doorperson/Valet (Full-Time)

Bilingual Doorperson/Valet (Full-Time)

Location

Fairmont Château Laurier, Ottawa, Canada

Region Luxury & Lifestyle

Salary

Full rate of pay of $18.80/hour

Description

• Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Doorperson/Valet.

What is in it for you:

• Wonderful company culture - our colleagues are at the heart of all that we do

• Food & Beverage discount of 50% in our restaurants

• Employee benefit card offering discounted rates in Accor worldwide for you and your family

• Learning programs through our academies designed to sharpen your skills

• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

• Comprehensive extended health benefits package

• Full rate of pay of $18.80/hour

• Job Description Reporting to the Valet Manager, responsibilities and essential job functions include but are not limited to the following:

• Warmly welcome arriving guests and confidently present valet parking as the preferred hotel parking solution

• Deliver an exceptional luxury experience throughout every guest interaction

• Greet guests and colleagues with professionalism, warmth, and genuine hospitality

• Securely label and store all vehicle keys in designated locked locations

• Clearly communicate valet rates and exclusive guest benefits

• Maintain a smooth, elegant arrival experience by keeping entrances clear and traffic flowing efficiently

• Conduct a meticulous vehicle inspection and document any pre-existing damage

• Provide knowledgeable guidance on hotel amenities, dining, events, transportation, and local attractions

• Retrieve guest belongings and fulfill special requests promptly and discreetly

• Respond to emergency situations in accordance with hotel safety protocols

• Promote guest and colleague safety by promptly reporting concerns to Security and Management

• Consistently uphold Fairmont luxury service standards and valet excellence

• Proactively address and report operational, safety, and appearance deficiencies

• Confidently operate all vehicle types, including manual transmissions

• Maintain flexibility to support overnight operations when required

• Perform additional duties as assigned in support of the guest experience

• Other duties as assigned

Qualifications

• Available to work weekends, evenings and shift work
• Excellent verbal communication skills
• Excellent interpersonal skills
• Team oriented
• Customer service focused
• Professional manner and outgoing personality
• Valid Driver’s License with no infractions
• Exceptional verbal communication in both English and French

Physical Aspects of Position (included but not limited to):

• Frequent standing and walking throughout shift

• Physical ability to operate a vehicle (foot pedals, gear shift, steering wheel, etc.)

• Fairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.

Our commitment to Diversity & Inclusion:

• We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

• We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

• By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

• Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

• AI disclosure: We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

• LET

• YOUR PASSION SHINE

• We foster

• our creativity, our excellence and progressiveness. We interconnect with

• each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in

• being part of a wider global team leading the way in local sustainability

• initiatives. Working together with our communities, we will empower you to

• make your own meaningful impact.

• LEARN ABOUT US

• Let your passion shine

• We take pride

• in promoting heartfelt hospitality with

• a French Zest, valuing passion, excellence

• and emotional intelligence. We pioneer

• a committed and sustainable approach

• to luxury, encouraging openness and inclusivity. We value

• new encounters with colleagues and

• guests from all horizons with a goal

• of creating a distinctive culture together.

• JOIN US

• List #1

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