Bilingual Dental Assistant / Customer Service Representative - Full-Time | 1.0 FTE

The Staff Pad is proud to partner with a reputable health center in Pomona, CA committed to providing access to high-quality healthcare while empowering patients, employees, and community partners to improve their well-being and strengthen the health of the communities they serve.

We are looking to hire a Dental Assistant / Customer Service Representative for their Dental Clinic to provide clinical, administrative, and staff support for a comprehensive dental services operation.

Schedule: Full-Time | 1.0 FTE

What You’ll Do

Key Responsibilities

• Provide

• chairside assistance to the dentist during dental procedures

• Prepare,

• sterilize, and organize dental supplies and equipment in accordance with

• OSHA and clinic standards

• Maintain

• housekeeping records

• Set

• up trays for dental procedures

• Take

• radiographs as directed by the dentist, when appropriately trained in

• radiation safety

• Develop

• and process dental radiographs according to provider orders

• Assist

• with monitoring and maintaining radiation safety procedures and protocols

• Order

• and maintain inventory of dental clinic supplies

• Interact

• with and process dental clinic patients

• Perform

• telephone triage and conduct patient interviews

• Maintain

• dental laboratory slips

• Create

• and maintain dental records in accordance with established protocols and

• procedures

• Assist

• with monthly reporting and quality improvement activities

• Ensure

• smooth patient flow by promptly checking in patients, communicating next

• steps, and monitoring dental patient flow

• Verify

• patient eligibility and assist patients with enrollment in additional

• programs based on program qualifications

• Confirm

• and update patient demographic, insurance, and other required information

• in the EMR

• Collect

• payments and comply with the health center’s cash-handling procedures as

• outlined by the Finance Department

• Obtain

• required patient information, including photo ID, insurance card,

• Medi-Cal, Medicare, and/or Social Security card

• Perform

• miscellaneous job-related duties as assigned by the Lead Dental Assistant

• What We Are Looking For

• Certifications and Experience

• Certificate

• from an accredited dental assisting program, if certified

• Proof

• of completion of a board-approved 8-hour infection control course

• Successful

• completion of a California Board of Dental Examiners-approved radiation

• safety course

• 1–2

• years of experience directly related to the position duties and

• responsibilities (prior dental experience required)

• Current

• BLS certification

• Additional Skills and Attributes

• Bilingual

• English/Spanish proficiency required

• Current

• knowledge of and ability to follow comprehensive dental clinical

• procedures and protocols

Compensation and Benefits:

• Competitive

• Pay

• Medical,

• Dental and Vision Insurance

• Holiday

• Vacation and Sick Leave

• Employee

• Assistance Program

• Life

• Insurance (Basic + Voluntary)

• Tuition

• Reimbursement

• 403(b)

• Retirement plan with 6% match

• If

• you’re a detail-oriented and compassionate professional who enjoys supporting

• both patients and dental teams, we’d love to hear from you. Join a

• mission-driven health center where your skills can contribute to a welcoming

• patient experience and quality community care. Apply today to take the next

• step in your dental career!