About this role
Bilingual Customer Service Representative (Close CRM)
We are seeking a dedicated Bilingual Customer Service Representative to join a growing home improvement company. This role is pivotal in serving as the primary point of contact for customers seeking exceptional flooring solutions.
In this position, you will expertly manage inbound customer inquiries, schedule essential appointments, and facilitate seamless coordination between clients and our installation teams. Utilizing a robust CRM system, you will meticulously track leads and maintain accurate records, ensuring a high level of service in both English and Spanish.
This is a permanent work-from-home opportunity, offering flexibility with your choice of shifts to accommodate your schedule. We provide comprehensive training and support to ensure your success.