About this role
Role Overview And Core Responsibilities
This Bilingual Client Executive will act as a key client executive & partner of the sales team and is responsible for supporting customer engagement and growth in the Quebec region. This role will partner and collaborate with stakeholders across organization. The client executive will have the opportunity to work closely with key financial services clients and work with internal partners to help manage and growth the Transunion business in the Quebec region.
Key Responsibilities
- Manage relationships with strategic financial institution clients across Quebec, serving as a key point of contact for day-to-day engagement and account support.
- Responsible for day to day sales to an assigned group of clients to defend and grow revenue. In addition, works with a senior sales executive on a select group of high growth potential accounts to win net new revenue opportunities and significantly grow the business.
- Develop and maintain strong relationships with client stakeholders to support retention, satisfaction, and long-term growth.
- Account planning and the defending of existing relationships, through the effective day-to-day management of allocated accounts in the Quebec Region.
- Support account planning activities and help identify opportunities to expand product adoption and deepen client partnerships.
- Coordinate client initiatives, including renewals, implementations, service enhancements, and issue resolution.
- Partner with cross-functional teams including product, legal, operations, analytics, and technology to address client needs and deliver solutions.
- Prepare and participate in client meetings, business reviews, and strategic discussions with customer stakeholders.
- Demonstrated proficiency in outbound virtual sales; full knowled