Benefits Program Administrator

Job title: Benefits Program Administrator

About the Role The posting provides an overview of the City of Concord's BENEFLEX flexible benefits program and Wellness Program. It describes plan options (medical, dental, vision, life insurance, disability), eligibility rules, enrollment timing, and how benefits interact with taxes and payroll deductions.

What You'll Do

• Explain BENEFLEX options and eligibility to new employees during orientation and enrollment sessions conducted monthly.
• Assist with enrollment and changes during the group re-opening period (before each plan year July 1–June 30) and after life events (birth, adoption, marriage, etc.).
• Coordinate with insurers (Harvard Pilgrim, Delta Dental, Delta Vision, UNUM) and manage payroll deductions (pre-tax) and plan-year budgeting.
• Support the Wellness Program by coordinating wellpoints, participation activities, screenings, and end-of-year payouts; communicate rules about cash-back if not needed for premiums.
• Explain tax and regulatory implications, including IRS Section 125 status and ACA dependent coverage rules for adult children 19–26.
• Provide ongoing information about eligibility and enrollment timelines and ensure compliance with plan rules.

What We're Looking For

• Not specified in the posting.

Compensation & Benefits

• Provides BENEFLEX flexible benefits for full-time employees, including employer benefit dollars for medical and dental coverage, subject to annual City Council appropriation.
• Health Plans: Harvard Pilgrim three plans (HMO 500; Elevate Health; HMO High-Deductible HSA).
• Dental: Delta Dental plan with full diagnostic/ preventive coverage; limited restorative and other services.
• Vision: Delta Vision plan with routine eye services and discounts; post-tax payroll deduction.
• Life Insurance: UNUM core coverage up to 1x base salary (max $150,000); employee can upgrade in increments up to $500,000; optional spousal and child life coverage options.
• Income Protection: Short-Term and Long-Term Disability via UNUM; sick leave.
• NH Paid Family & Medical Leave (NH PFML): 60% wage replacement up to six weeks/year after 7-day elimination period.
• Wellness Program: Wellpoints credited for health activities; can offset employee share of premiums; end-of-year payout; wellpoints from June-May cycle.
• Plan year: July 1 – June 30. Changes allowed during specific periods; left over benefit dollars may be taxable; dependent coverage for adult children 19–26; benefits require Section 125 of IRS.
• All benefits subject to Federal eligibility guidelines and annual appropriation; some benefits are cash-back if not used for premiums; eligibility criteria for dependent coverage under ACA called out.