Benefits Partner

Job title:

Benefits

• Partner

• Plano,Texas,United States

• Job description

• Company and benefits

• Job ID 793684

• Join our Team

• About This Opportunity

• At Ericsson, our purpose is to build connections that make the unimaginable possible. Every day, we apply creativity, expertise, and technology to develop meaningful innovations and address some of the world's most complex challenges — connecting people, businesses, and societies to unlock new possibilities.

• We are seeking a

Benefits

• Partner to help manage and deliver Ericsson's U.S. and Canada benefit programs. You will support enrollment processes, collaborate with third-party vendors, and contribute to a team of benefits professionals, providing end-to-end support across benefits administration. This role reports to the Head of Benefits for Americas and supports approximately 5,000+ employees and retirees across the U.S. and Canada. If you are a detail-oriented professional with strong organizational and collaboration skills who thrives in a fast-paced environment, we encourage you to apply.

• What You Will Do

• Serve as the primary contact for benefit vendor relationships, including support on contract negotiations and renewals.

• Lead end-to-end development, management, and administration of one or more benefit programs, covering enrollment, communications, and strategic enhancements.

• Drive plan design changes and new program rollouts, using AI-supported scenario modeling to evaluate options.

• Support day-to-day administration of U.S. and Canada health and welfare programs, including medical, dental, vision, life/AD&D, disability, FSA/HSA, and Employee Assistance Programs.

• Partner with carriers, insurers, retirement recordkeepers, and consultants on plan administration, renewals, and claims escalations.

• Support retirement and savings programs, including U.S. 401(k)/pension and Canada Group RRSP, DPSP, and pension plans.

• Manage benefits eligibility, annual enrollment, life events, and terminations; coordinate with Payroll on deductions and year-end reporting.

• Coordinate disability and leave cases, including STD/LTD, FMLA, and Canadian provincial leave requirements.

• Ensure compliance with ERISA, ACA, COBRA, HIPAA, IRS rules, CRA tax rules, and Québec-specific requirements.

• Leverage generative AI tools to create clear employee communications and identify opportunities to automate routine benefits tasks.

• Audit vendor invoices, carrier billing, and enrollment data; support cost and utilization reporting.

Skills

• You Bring

• Bachelor's degree in Business Administration, Health Services, or equivalent experience.

• 5+ years of experience in employee benefits with demonstrated ability to manage end-to-end programs.

• Experience working with healthcare data and navigating complex, multi-variable issues.

• Knowledge of medical claims data, benefit structures, and health and welfare regulations (ERISA, HIPAA, COBRA, Section 125, IRS/DOL rules).

• Strong interpersonal, consultative, and program management skills with digital fluency and learning agility.

• Proven analytical and problem-solving skills, including critical thinking to validate AI-generated outputs.

• Strong data literacy with the ability to translate data and AI-generated insights into actionable recommendations.

• Experience in a global, dynamic environment is preferred.

• AI is becoming core to how we build and deliver at Ericsson. We're seeking talent who are ready to learn, adapt, and develop the skills needed to thrive in an AI-enabled future.