Benefits Operations Specialist

Job title: Benefits Operations Specialist

About the Role Logitech is hiring a Benefits Operations Specialist to manage the operations and administration of benefits programs for the US. The role focuses on delivering accurate benefits administration, regulatory compliance, and efficient processes across health, welfare, retirement, and leave programs. The candidate will partner with People Operations, HR, and external vendors to support Total Rewards and ensure a positive employee experience.

What You'll Do

• Manage day-to-day benefits administration for employee benefits, including health & welfare, dental, vision, retirement, wellness, and other applicable programs.
• Serve as the first point of escalation for People Operations for employee benefits inquiries and processes for AMR and global benefits programs, delivering expert guidance on plan options, coverage details, compliance, and claims processes.
• Conduct regular audits of benefits data, payroll deductions, and enrollments to ensure accuracy and compliance with company policies and regulations.
• Partner with third-party vendors to ensure smooth benefits processing, issue resolution, and compliance with contractual obligations.
• Support the Total Rewards COE to maintain compliance with federal, state, and local regulations related to benefits administration, including health and welfare, retirement, and wellness plans.
• Serve as the primary subject matter expert and liaison for all Leave of Absence (LOA) programs, ADA accommodations, and Workers’ Compensation, ensuring seamless case management and strict regulatory compliance.
• Consult with People Partners and Org Partners on escalated employee benefit or leave situations, offering guidance, standardized approaches, and best practices.
• Maintain AMR region and global benefits programs by creating and updating Employee Self-Service support and the P&C knowledge base.
• Keep up to date documentation on benefit plans, policies, and procedures, ensuring that all materials are compliant with relevant laws and regulations.
• Deliver new hire orientation and design and deliver employee benefits education materials and communications to increase program understanding and utilization.
• Continuously evaluate benefits processes to identify opportunities for automation and process optimization.

Program Management / Project Support (20%)

• Key stakeholder for new projects, translating new benefits, leave and/or compliance needs for project implementation or operationalization.
• Lead and coordinate various benefits-related programs, such as annual open enrollment, vendor / plan implementations, ensuring timely completion and quality standards.
• Oversee the integration of benefits data across multiple systems, ensuring accuracy, consistency, and security.
• Collaborate with IT and other stakeholders to identify system requirements, troubleshoot issues, and implement solutions to optimize data flow and accessibility.
• Support new system implementations and integrations.
• Develop project plans, establish milestones, allocate resources, and monitor progress to achieve project objectives effectively.
• Lead the end-to-end project management or support benefits-related system migrations, integrations, and technology implementations to streamline processes and improve efficiency.

What We're Looking For

• Strong working knowledge of US benefits, leave of absence programs and compliance requirements.
• Prior working knowledge of Canada / LATAM benefits would be an advantage.
• Workday experience desirable.
• 5+ years of experience working in benefits.

Nice to Have

• Knowledge of Canada / LATAM benefits.
• Workday experience.

Compensation & Benefits

• Salary: $87,000 – $113,000 per year.
• Medical Coverage, Dental Coverage, Vision Coverage.
• Traditional and Roth 401(k) Plans, Flexible Spending Accounts.
• Employee Share Purchase Plan (ESPP).
• Basic and Additional Life Insurance, Disability Coverage.
• Adoption and Surrogacy Assistance, Tuition Reimbursement Plans.
• Commuter Benefits, Paid Time Off, Paid Holidays, Bereavement Leave, Paid Parental Leave.
• Wellness Programs, Health Savings Account Plans, access to Expert Medical Opinions, Identity Theft Protection.
• Breast Milk Delivery to Nursing Mothers on Business Travel, access to a Group Legal Plan, Donations Matching Programs.
• Employee Product Discounts, and access to Auto, Home, and Pet Insurance.

Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house. Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you! We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary.