Benefits Coordinator

Benefits Coordinator - Birmingham, AL

Working at Lockton

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

About the Position

The

Benefits

• Coordinator supports our client in providing life-cycle benefit services to the client’s Human Resources department and employees. The Coordinator builds business relationships with our client primarily in a face-to-face, onsite environment operating at the client’s workplace of operation. Responsibilities include employee communication and a range of client-specified benefit services.

• Business unit

• BCInsourcing

• Schedule Full-time

• Lockton

Benefits

• Offerings

• Click Here

• Workplace In Office

• Your Responsibilities

• 1. Represents BCInsourcing as an ambassador to Children's of Alabama by cultivating effective business relationships and maintaining rapport with all case partners and the client’s employees
• 2. Serves as a liaison between the client’s Human Resources department, employees, BCInsourcing, and benefit carriers
• 3. Develop a detailed understanding and in-depth working knowledge of all employer-sponsored benefit plans and make client recommendations
• 4. Provides a variety of benefit services; based on client needs, duties may include (but are not limited to) the administration and support of: qualifying life events, status changes, dependent verification, billing, leaves of absence, benefit enrollments, and applications and varied assistance programs
• 5. When applicable, supports and responds to benefits communication inbox and/or contact center while meeting quality assurance standards set by the client and BCInsourcing
• 6. Investigate and self-resolve benefit-related concerns, including enrollment, deduction, billing, and claim issues
• 7. Responds to employee and carrier inquiries in a timely and accurate manner
• 8. Accurately tracks employee services and client support in appropriate systems
• 9. Performs all other duties as requested by BCInsourcing

Qualifications

• REQUIRED EDUCATION AND EXPERIENCE

• High School Diploma/GED equivalent and/or related work experience equivalency

• Proven experience operating in Microsoft Excel.

• Must have previous experience in HR/Benefits to be considered.

• Proven professional user experience operating in a HRIS payroll/benefit system, or Client Relationship Management (CRM) system

• Professional experience demonstrating client service skills while multi-tasking and working with strict deadlines

• Demonstrate self-driven outcomes with little supervision

• Proven professional experience following a step-by-step process while using deductive reasoning to produce positive outcomes

• PREFERRED EDUCATION AND EXPERIENCE

• Working knowledge of benefit insurance products, including core and/or voluntary benefit insurance

• Working knowledge administering leave of absence, retirement, health and wellness and/or financial wellness

• Total Rewards Summary

• We offer a comprehensive total rewards package designed to support the health, financial well-being, and professional growth of our employees.

• Paid training and ongoing professional development

• Company-provided equipment

• Comprehensive medical, dental, and vision coverage, including a wellness program

• Additional voluntary benefit options

• 100% employer-paid benefits

• 401(k) retirement plan with company match

• Pet insurance

• Immediate vacation accrual

• Paid holidays, effective upon hire, including:

• 11 company-observed holidays

• 2 floating holidays

• 2 personal days

• 2 volunteer days

• Employee referral bonus program

Compensation

The starting hourly pay range for this position is $24.03 – $26.44 per hour.

The listed hourly range represents the anticipated minimum and maximum compensation for this position. Actual pay will be determined based on a variety of job-related factors, including but not limited to the selected candidate’s skills, experience, qualifications, licensure, and internal equity. In most cases, new hires are not brought in at the top of the range, as compensation decisions are evaluated based on the specific circumstances of each hire.

Equal Opportunity Statement

Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.

About Lockton

Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what’s right every day.

At Lockton, we believe in the power of all people. You belong at Lockton.

How We Will Support You

At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to