About this role
Job Description
Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience.
General Profile Ability to perform in an analytical and operational process. Entry-level position with limited requirements for licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a close degree of supervision.
Functional Knowledge Basic skillset in a range of processes, procedures, and systems.
Business Expertise Supports in the achievement of company goals by understanding how teams integrate for the best outcome. Impacts a team through quality of the services and information provided. Follows standardized procedures and practices and receives close supervision and guidance. For consistency, methods and tasks are described in detail.
Leadership Has no supervisory responsibilities.
Problem Solving Ability to problem solve, self-guided. Evaluates issues and solutions to provide the best outcome for the client and end-users. Has limited opportunity to exercise discretion.
Interpersonal Skills Exchanges information and ideas effectively.
Responsibility Statements Responds to open enrollment inquiries. Completes transaction(s) related to the customer’s inquiry. Documents call by creating detailed notes in the case management system. Completes callbacks in a timely manner and escalating as appropriate. Adheres to call center metrics and guidelines within established procedures. Performs other duties as assigned. Complies with all policies and standards.
About the Team Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.
Apply Now Apply Now
Job Info Job Identification 24417 Job Category Services - Benefits Posting Date 07/21/2026, 05:37 AM Locations PLOT / HILL No-3, GF to 03rd Floor, Millennium Tower - A, Visakhapatnam, Andhra Pradesh, 530045, IN © MapTiler © OpenStreetMap contributors Legend Jobs at a location Group of locations © MapTiler © OpenStreetMap contributors | © Oracle CorporationTermsLegal Notices Use control and scroll to zoom the map Use two fingers to move the map PLOT / HILL No-3, GF to 03rd Floor, Millennium Tower - A, Visakhapatnam, Andhra Pradesh, 530045, IN Copy to Clipboard Similar Jobs Benefits Administration Services Associate II Visakhapatnam, Andhra Pradesh, India Posted on 07/13/2026 Be the First to Apply Transaction Processing Associate I Visakhapatnam, Andhra Pradesh, India Posted on 06/25/2026 Be the First to Apply American EnglishČeštinaDeutschAmerican EnglishEspañolFrançaisItalianoNederlandsPolskiPortuguês do BrasilRomânăTürkçe
I am an employee Are You Still With Us? It seems you've been gone for a while. For security reasons we will end your session automatically in 03:00 unless you would like to continue working. End Session Continue Working
Work Summary This summary is generated by AI Assist. Click inside the summary text box to make changes as necessary. 1000Required Discard Add Summary Page Benefits Administration Services Associate I - Conduent Careers loaded