Bellstand Attendant

Bellstand Attendant

Position Type Full Time

Job ID 26113881

Pay Range $23.74-$23.74 per hour

Bonus Eligible Stock Package

Tip Eligible Y

Additional Info Open Availability

Career area Rooms & Guest Services Operations

Location(s) Sheraton Boston Hotel

Greeting and escorting guests to rooms. Opening doors and assisting guests/visitors entering and leaving property. Informing guests of property amenities, services, hours of operation, and local areas of interest and activities. Identifying and explaining room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transporting guest luggage to and from guest rooms and/or designated bell area. Assisting with luggage storage and retrieval. Assisting guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supplying guests with directions. Arranging transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and recording advance transportation requests as needed. Communicating parking procedures to guests/visitors.

Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work

Experience

• No related work experience.
• Supervisory

Experience

• No supervisory experience.

• License or Certification: None

• At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

• When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.