About this role
Bellperson
A smile and a helping hand are what our Guests will experience as you personally greet them upon arrival. As a Bellperson with Fairmont Hotels & Resorts, your knowledge of the hotel and the professionalism you display will create a sense of “welcome” like no other.
Rate of Pay: $24.88/hour
Position Type: Permanent
Job Duties Include:
- Timely delivery of guests’ luggage, messages and any other items for delivery within the property
- Personalize guests’ orientation of their room in a professional, friendly and engaging way
- Maintain presence in the lobby as an ambassador of the property and brand, offering exceptional service to the guests
- Act as a valet parking attendant and park and retrieve guest vehicles
- Receive and deliver items for guests
- Addresses guest concerns and brings them to the attention of the Manager on Duty
- Maintain knowledge of the hotel’s emergency procedures
Qualifications
-
Valid Alberta Class 4 driver's license (or equivalent) required and current driver's abstract free of any serious demerit points
-
Certification in CPR and First Aid would be an asset
-
Must be physically capable of meeting the very physical demands of the position
-
You may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.
-
Additional Information
Job Perks & Benefits:
-
Subsidized staff accommodation provided on-site for full time status employees
-
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
-
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
-
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
-
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
-
Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
-
Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor
-
Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.