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Bell Boy

Novotel Lagos Victoria Island (Accor)
Mövenpick Hotel & Apartments Bur Dubai, Dubai, United Arab Emirates
On-site

About this role

Mövenpick Hotel & Apartments Bur Dubai - Bell Boy

Bellboy

Always lending a helping hand with a smile. As a Bellboy, your passion for the property and your respect for our guests' belongings will ensure that our guests feel welcome as soon as they arrive.

What is in it for you:

  • Employee benefit card offering discounted rates across Accor properties worldwide
  • Learning programs through our Academies to enhance your hospitality skills
  • Opportunity to develop your talent and grow within your property and across the world
  • Ability to make a difference through our Corporate Social Responsibility activities

What you will be doing:

  • Ensure timely and courteous delivery of guests' luggage, messages, and other items throughout the property
  • Personalize guests' room orientation in a professional, friendly, and engaging manner, highlighting key amenities and services
  • Maintain a welcoming presence in the lobby as an ambassador of the property and brand, offering exceptional service to all guests
  • Assist guests with directions, local recommendations, and general inquiries about the property and surrounding area
  • Coordinate with front desk and housekeeping teams to ensure seamless guest experiences and timely service delivery
  • Handle and store guest luggage safely and securely, maintaining organization and cleanliness of storage areas
  • Respond promptly to guest requests and concerns, escalating issues to management when necessary
  • Maintain professional appearance and demeanor at all times, representing the brand with pride and integrity

Qualifications

Your experience and skills include:

  • Service focused personality is essential

  • Additional Information

  • Customer related experience an asset

  • Ability to work well under pressure in a fast-paced environment

  • Excellent communication skills and a professional presentation

  • Ability to work cohesively with fellow colleagues as part of a team

Our commitment to Diversity & Inclusion:

  • We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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  • Discover a world where life pulses with passion

  • Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

  • When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

  • LET

  • YOUR PASSION SHINE

  • We foster

  • our creativity, our excellence and progressiveness. We interconnect with

  • each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in

  • being part of a wider global team leading the way in local sustainability

  • initiatives. Working together with our communities, we will empower you to

  • make your own meaningful impact.

  • LEARN ABOUT US

  • Let your passion shine

  • We take pride

  • in promoting heartfelt hospitality with

  • a French Zest, valuing passion, excellence

  • and emotional intelligence. We pioneer

  • a committed and sustainable approach

  • to luxury, encouraging

  • openness and inclusivity. We value

  • new encounters with colleagues and

  • guests from all horizons with a goal

  • of creating a distinctive culture together.

  • JOIN US

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