Behavioral Health Clinician

About the Role Lyra Health is seeking a Behavioral Health Clinician (Clinical Care Navigator) to manage crises, provide in-the-moment phone support, ensure client safety, and connect clients to high-quality, evidence-based providers and facilities. This role is fully remote and does not involve in-person therapy; the focus is on connecting clients to care via phone and email. A growth mindset and comfort with new technology platforms are essential.

What You'll Do

• Using evidence-based interventions, skillfully manage client crises, providing brief risk assessment, safety planning, and de-escalation with the goal of connecting the client to treatment.
• Identify roadblocks to clinical care options using Lyra’s proprietary software and other methods to connect clients to ideal treatment based on specific needs and preferences.
• Independently manage a caseload of complex, multi-need clients.

What We're Looking For

• Master’s degree in clinical social work or equivalent; LCSW or equivalent independent clinical licensure is required (e.g., LMFT, LPC, LPCC, etc.) or a Bachelor's degree in nursing (RN). We’re unable to provide supervised hours toward licensure. Candidates without a state license to deliver mental health services, independently, will not be considered (with the exception of the RN license).
• Must have 2+ years psychiatric intake, assessment RB, other related experience.
• Must have 2+ years post-license experience (EAP/clinical call center experience preferred).
• Significant experience managing high-risk clinical situations (e.g., suicidality, mandated reporting).
• Bilingual, Spanish-speaking candidates strongly preferred (but not required).
• Must be a full-time resident of the United States; work cannot be completed from outside the United States.

Nice to Have

• Spanish-speaking ability (preferred).

Compensation & Benefits

• Hourly pay: $38.65 per hour.
• 401K with company equity through discretionary restricted stock units.
• Comprehensive medical, dental, and vision benefits, plus a free monthly One Medical Lyra membership for Lyrians.
• Full access to Lyra’s mental health services for employees and eligible dependents at no charge.
• Time off with pay: 4 weeks of vacation and paid holidays.
• This role can be carried out fully remote within the United States.