About this role
Beauty Consultant - ILLUM- 10H - Permanent
Position Conduct in store and/or remote selling activities, acting as a personal shopper Sell Dior products by meeting our client’s needs and providing a memorable experience through high standard of service to clients throughout the whole sales process, following the brand D.I.O.R. method: Initiate contact with customers and welcome them both on counter and through traffic-stopping Identify and understand customers’ needs Propose and demonstrate personalized product offers. Offer the right service and conduct it perfectly. Propose complementary products within category and cross category. Offer a global beauty approach. Achieve retail sales targets and contribute to the retail, clienteling & customer satisfaction KPIs on a monthly basis Communicate passionately and educate clients on the brand and products Engage new clients to the brand, through genuine human interaction Participate in counter merchandising maintenance according to corporate guidelines Respect operational procedures (IT tools usage, attendance, punctuality…) and Dior grooming guidelines Master Brand, Category and Competition Knowledge Register clients’ data in the dedicated system and ensure reachability Leverage Dior content and tools (Dior Connect) to drive traffic, client telling, develop client loyalty and take actions
The responsibilities outlined in this job description are subject to change based on the company's needs and ongoing projects
Profile A Result-oriented team player eager to learn & develop Excellent sales and communication skills Focused and business oriented Punctual & able to manage time efficiently – especially as operating in a Boutique environment Charismatic and persuasive salesperson Good cosmetic know-how and good make-up skills Good oral and written English, Danish, and any other language is a plus.
Soft skills that align with our values:
Create Passionately: Resourceful Resilience
Lead with Audacity: Assertive & Proactive Critical Thinking
Craft Together with Joy: Teamwork & Collaboration Communication & Interpersonal skills
Cultivate Triumphant Inclusivity Integrity Empathy
Excel for Ultimate Luxury: Attention to detail Work Ethic
Commit & Act to re-enchant the world: Adaptability Problem Solving
Additional information
Inclusivity is not just a noble principle; it is the very heart of our excellence. In a world where our clients, talents, and ideas increasingly come from diverse backgrounds, our diversity is our strength.
At Parfums Christian Dior, this means being a House where everyone feels respected, welcomed, and valued, regardless of their uniqueness. Because we know well: a House that reflects this diversity is a sustainable, vibrant House, rooted in both dreams and reality. Inclusivity cannot be decreed; it is practiced daily.