About this role
Beauty Consulant - NK Stockholm - 15H - Temporary Contract - 6 months
Position
-
Conduct in store and/or remote selling activities, acting as a personal shopper
-
Sell Dior products by meeting our client’s needs and providing a memorable experience through high standard of service to clients throughout the whole sales process, following the brand D.I.O.R. method:
-
Initiate contact with customers and welcome them both on counter and through traffic-stopping
-
Identify and understand customers’ needs
-
Propose and demonstrate personalized product offers. Offer the right service and conduct it perfectly. Propose complementary products within category and cross category. Offer a global beauty approach.
-
Achieve retail sales targets and contribute to the retail, clienteling & customer satisfaction KPIs on a monthly basis
-
Communicate passionately and educate clients on the brand and products
-
Engage new clients to the brand, through genuine human interaction
-
Participate in counter merchandising maintenance according to corporate guidelines
-
Monitor stock levels, report any issues to Counter Manager to ensure there is sufficient stock
-
Conduct all assigned operational and administrative tasks, such as stock intake, returns preparation, counter opening & Closing
-
Respect operational procedures (IT tools usage, attendance, punctuality…) and Dior grooming guidelines
-
Master Brand, Category and Competition Knowledge
-
Register clients’ data in the dedicated system and ensure reachability
-
Leverage Dior content and tools (Dior Connect) to drive traffic, client telling, develop client loyalty and take actions
-
The responsibilities outlined in this job description are subject to change based on the company's needs and ongoing projects
Profile
- A Result-oriented team player eager to learn & develop
- Excellent sales and communication skills
- Focused and business oriented
- Punctual & able to manage time efficiently – especially as operating in a Boutique environment
- Charismatic and persuasive salesperson
- Good cosmetic know-how and good make-up skills
- Good oral and written English, Swedish, and any other language is a plus
Soft skills that align with our values:
Create Passionately:
- Resourceful
- Resilience
Lead with Audacity:
- Assertive & Proactive
- Critical Thinking
Craft Together with Joy:
- Teamwork & Collaboration
- Communication & Interpersonal skills
Cultivate Triumphant Inclusivity
- Integrity
- Empathy
Excel for Ultimate Luxury:
- Attention to detail
- Numeracy/Analytical
Commit & Act to re-enchant the world:
- Adaptability
- Problem Solving
Additional information
Inclusivity is not just a noble principle; it is the very heart of our excellence. In a world where our clients, talents, and ideas increasingly come from diverse backgrounds, our diversity is our strength.
At Parfums Christian Dior, this means being a House where everyone feels respected, welcomed, and valued, regardless of their uniqueness. Because we know well: a House that reflects this diversity is a sustainable, vibrant House, rooted in both dreams and reality. Inclusivity cannot be decreed; it is practiced daily.
Additional information for internal candidate
Are you an LVMH employee? Please apply at: WORK @LVMH – Voices
Recruitment steps
RECRUITMENT STEPS
-
Submit your application via our website. A recruiter will review your application. If your profile aligns with the requirements defined by our Hiring Team, you will be contacted for an initial HR interview. Subsequently, you will have an interview with our Counter Manager and Retail & Training Director.
-
The process outlined above is subject to change based on the company's evolving business needs.