Beach Attendant (Vietnamese Local Only)

Beach Attendant (Vietnamese Local Only)

Vacancy Full-Time Permanent Brands RIXOS Job Category Rooms

Location

RIXOS PHU QUOC ISLAND VIETNAM, Phu Quoc, Vietnam External Reference REF109949E

Beach Attendant (Vietnamese Local Only)

Region Luxury & Lifestyle

Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description Guest Service & Experience

• Greet guests courteously upon arrival and departure, ensuring a warm and professional first impression.
• Respond promptly and professionally to guest needs, inquiries, and requests to ensure satisfaction.
• Escalate guest comments, feedback, or complaints to supervisors in a timely manner.
• Maintain a friendly, approachable, and professional attitude at all times.

Beach & Pool Operations

• Set up beach and pool areas daily, including sunbeds, umbrellas, cabanas, and towels according to standards.
• Ensure guests are provided with clean towels and amenities as required.
• Maintain cleanliness, order, and presentation of all beach and pool areas throughout the day.
• Fold and secure umbrellas and equipment properly at the end of service or as required by weather conditions.
• Ensure all equipment and furniture are clean, safe, and in good working condition.

Safety, Hygiene & Compliance

• Follow all hotel policies, procedures, and safety guidelines at all times.
• Maintain safe working conditions and immediately report any hazards, suspicious activities, or incidents.
• Comply with health, hygiene, fire safety, and environmental regulations.
• Attend all mandatory briefings, meetings, and training sessions as scheduled.

Professional Conduct & Teamwork

• Report for duty punctually, wearing the correct uniform and name badge, maintaining high standards of grooming and personal hygiene.
• Build positive working relationships with colleagues and other departments.
• Demonstrate flexibility by assisting in other areas or departments when required to meet operational and guest service needs.
• Carry out any other reasonable duties assigned by Management in line with operational requirements.

Qualifications

• Diploma or Certificate in Hospitality or related fields preferred

• Minimum 1–3 years’ experience in a similar role within a 4–5 star hotel or luxury resort

• Basic knowledge of guest service, safety, and beach/pool operations

• Additional Information Your team and working environment:

• In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture

• Note: Customization may be included for any specific local or legislative requirements, such as work permits

Our commitment to Diversity & Inclusion:

• We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

• Discover a world where life pulses with passion

• Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

• LET YOUR PASSION SHINE

• We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

• JOIN US

• Let your passion shine

• We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

• We are an ACCOR brand family with opportunities across the globe.

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