About this role
Basin Glacial Waters - Facility Attendant
Full-Time
Basin Glacial Waters is a brand new, highly anticipated Wellness Facility that will offer guests a truly luxurious experience. As part of our Facility team you will have the opportunity to interact with patrons while providing a once in a lifetime experience while also adhering to specific standards and supporting the overall success of the department.
Position Type: Permanent
Start Date: October 2026
Pay Rate: $20.86/Hour
Job Duties Include:
- Reporting to the Facility Supervisor, responsibilities and essential job function include but are not limited to the following:
- Responsible for maintaining the Basin premises; clean, replenish stock of all amenities, toiletries and linens and answer any guest inquiries
- Support in dispensing robes, towels and sandals to guests
- Ensuring that all public areas of the facility are clean and reflect a luxury experience for our guests
- Support the Lounge Servers in clearing
- Maintain locker rooms in a tidy manner, check and clean lockers when needed
- Direct members/guests to appointments and assist them with use of sauna, steam whirlpool etc.
- Other duties as assigned
Qualifications
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Previous housekeeping or cleaning experience an asset
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Demonstrates initiative, and the ability to work with minimal supervision
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Have excellent interpersonal/communication skills, are polite and friendly
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Are dedicated to a high level of customer service and attention to detail
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Must be able to lift, carry and pull over 30+ lbs and able to constantly stand and walk throughout shift. Motions include: standing, walking, bending, kneeling, reaching, pushing, pulling, squatting, climbing up and down the stairs.
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Additional Information
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Visa Requirements: Applicants must be legally authorized to work in Canada.
Job Perks & Benefits:
- Subsidized staff accommodation provided on-site for full time status employees
- One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
- Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
- Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
- Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
- Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor