Bartender

Bartender

Pullman Dubai Downtown is a cosmopolitan 5 Star hotel located in the Business Bay district in close proximity to the Burj Khalifa, Dubai Mall, and the Dubai Downtown area.

As a Bartender, you will be responsible for preparing and serving alcoholic and non-alcoholic beverages to guests in accordance with the hotel's standards and service procedures.

Key Responsibilities

• Prepare and serve cocktails, mocktails, spirits, wines, beers, and other beverages according to established recipes and hotel standards.
• Ensure the consistent quality, presentation, and taste of all beverages served.
• Handle guest inquiries, special requests, and complaints efficiently, escalating issues to the supervisor or manager when necessary.
• Maintain the cleanliness and organization of the bar counter, workstations, refrigerators, and storage areas.
• Monitor stock levels of beverages, garnishes, and other supplies, reporting shortages to the supervisor.
• Ensure proper sanitation of bar equipment, utensils, and preparation areas.
• Follow established procedures for the safe handling and storage of beverages and ingredients.
• Report equipment malfunctions, safety hazards, breakages, and incidents promptly.
• Adhere to hotel grooming, uniform, and personal hygiene standards.
• Process guest orders accurately through the hotel's POS system.
• Minimize wastage through accurate portion control and adherence to standard recipes.
• Follow procedures for handling cash, credit card transactions, and guest bills.
• Support cost-control initiatives and help prevent unauthorized consumption or loss of stock.
• Comply with hotel hygiene, food safety, health, and safety policies.

Qualifications

• Should have min. 1 year experience as a Bartender for a reputed Hotel/Restaurant
• Should have a strong beverage knowledge
• Ability to work well under pressure in a fast paced environment
• Ability to focus attention on guest needs, remaining calm and courteous at all times