Barista III

Barista III

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

The Barista delivers exceptional customer experiences and actively contributes to the store’s sales performance by driving sales and representing the Coach brand with professionalism and enthusiasm.

Responsibilities

• Guest engagement: greet and assist guests warmly, creating memorable experiences.
• Product knowledge: maintain deep knowledge of menu, merchandise, and Coach brand heritage.
• Selling

Skills

• Meet sales goals by promoting beverages, food, and merchandise; customize orders and highlight limited availability items.
• Visual standards: support floor sets, replenishment, and visual merchandising.
• Operational excellence: maintain cleanliness and food safety standards; operate espresso machines, grinders, and ovens to prepare handcrafted beverages.
• Team collaboration: work closely with team members to solve problems and share selling strategies.

Requirements

• Prior experience as a barista or in a café setting preferred.

• Experience in customer-facing roles and delegating tasks.

• Organizational skills and ability to work with food & beverage operating systems.

• Ability to meet store operating policies and standards, including food safety and cash handling.

• Schedule: ability to work a flexible schedule to meet the needs of the business—including nights, weekends, busy season, and high-traffic retail days (including but not limited to public holidays).

• Note: This document serves only as a sample of the job duties and responsibilities and does not include an exhaustive list of all performance requirements.

• Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

• Our Competencies for All Employees

• Courage: doesn’t hold back anything that needs to be said; provides current, direct, complete, and actionable positive and corrective feedback to others; lets people know where they stand; faces up to people problems quickly and directly; is not afraid to take negative action when necessary.

• Creativity: comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

• Customer Focus: is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

• Dealing with Ambiguity: can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

• Drive for Results: can be counted on to exceed goals successfully; is consistently a top performer; very bottom-line oriented; pushes self and others for results.

• Interpersonal Savvy: relates well to all kinds of people; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse high-tension situations comfortably.

• Learning on the Fly: learns quickly when facing new problems; adaptable; analyzes successes and failures for clues to improvement; experiments and will try anything to find solutions; quickly grasps the essence and underlying structure of new tasks.

• Our Competencies for All People Managers

• Strategic Agility: sees ahead clearly; anticipates future consequences and trends; articulates credible pictures and visions of possibilities; creates competitive strategies and plans.

• Developing Direct Reports and Others: provides challenging tasks and assignments; holds development discussions; aware of each person’s career goals; constructs development plans and executes them; supports developmental moves; cooperates with the developmental system; is a people builder.

• Building Effective Teams: blends people into teams when needed; creates strong morale and spirit; shares wins; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a sense of belonging.

• Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

• Visit Tapestry, Inc.

• Base Pay Range

• $15.00-$18.00

• Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits.