About this role
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: https://www.gotoworkhappy.com/benefits
Job Description:
The incumbent in this position is responsible for under the direction of restaurant management, establishing the preparation and presentation of beverages including tasting, product specification, and sanitation.
Essential Duties
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Offers customer demonstrations and samples using brewing equipment
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Promotes positive customer relations; effectively explains menu items, handles guest complaints
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Prepare and serve beverages in accordance with established standards set by restaurant management
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Ensures that production and storage areas are maintained in accordance with city and state health department codes
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Promotes positive public/employee relations at all times
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Maintains a clean, safe, hazard-free work environment within area of responsibility.
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Other duties as assigned.
QUALIFICATIONS
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Minimum six (6) months of related experience required
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Able to work a varied work schedule to include nights, weekends, and holidays.
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Must be computer literate.
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Ability to read and understand all policies and procedures.
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Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
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Must be able to complete standard forms and reports.
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Have excellent written and verbal communication skills.
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Be flexible and adaptable to change.
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Be team-oriented and enjoy working with and assisting people.
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Able to exercise judgment on an independent basis.
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Be articulate and possess a professional appearance and demeanor.
SKILLS
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Strong leadership and interpersonal skills
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Excellent interpersonal, oral and written communication skills.
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Meticulous, organized and accurate
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Extreme confidentiality.
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Familiarity with a variety of computer systems and applications.
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Be flexible to work varying shifts and time schedules as needed.
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Communicate effectively with all levels of employees and guests.
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Manage multiple details and tasks concurrently in a changing environment.
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Able to work effectively in a team environment.
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Analyze and think about how possible solutions impact on the entire operation.
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PHYSICAL DEMANDS
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Ability to stand and sit for extended periods of time.
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Ability to walk distances.
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Ability to lift 30 to 40 lbs.
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While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
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The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.