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Barista/Coffee Shop Counter Attendant

FAIRMONT
Hamilton Princess & Beach Club - A Fairmont Managed Hotel, Hamilton, Bermuda Posted Oct 6, 2026
On-site

About this role

Hamilton Princess & Beach Club Barista Position

Summary of Responsibilities:

Reporting to the coffee shop assistant manager, responsibilities and essential job functions include but are not limited to the following:

  • Maintain a high level of professionalism in all aspects of job performance, practice Fairmont Service Promise’s in all interactions
  • Prepare handcrafted espresso‑based beverages, brewed coffees, cold beverages, nitro drinks, smoothies, and teas with precision and consistency
  • Grind, dose, and extract espresso; maintain knowledge of bean profiles, origins, roasting methods, and flavor characteristics
  • Calibrate espresso machines throughout the day to ensure optimal extraction and maintain cleanliness and functionality of all coffee equipment
  • Rotate beans and monitor freshness levels to ensure product quality is upheld at all times
  • Deliver warm, efficient, personalized guest service in line with Fairmont Service Promise standards
  • Make knowledgeable beverage recommendations and manage high‑volume service periods while maintaining professionalism
  • Provide service at the counter and tables as required
  • Set up daily workstations including the espresso bar, cold bar, and condiment areas
  • Maintain adequate stock levels for all beverage ingredients, milk alternatives, syrups, garnishes, and related supplies
  • Communicate any '86' items or shortages to both the serving team and supervisor on duty
  • Perform all opening and closing duties related to barista operations
  • Prepare and serve pastries, sandwiches, salads, smoothies, and grab‑and‑go products
  • Maintain retail displays to brand standards, ensuring items are attractively presented and fully stocked
  • Process transactions, manage float, and reconcile cash at end of shift
  • Maintain accurate inventory for coffee bar ingredients and complete daily requisitions to ensure proper stock levels
  • Maintain cleanliness of all service areas, equipment, counters, and work surfaces, including espresso machines, grinders, blenders, and nitro systems
  • Follow all Accor, local government, WHO, and EHC safety and sanitation standards
  • Ensure proper rubbish removal and adherence to all sanitation protocols
  • Perform any other duties, tasks, and assignments within your department as required.

Qualifications

  • Passion for coffee craft: bean knowledge, grinding, extraction.
  • Previous barista or specialty coffee experience required.
  • Excellent communication and guest service skills.
  • Strong organization and ability to thrive in a fast‑paced environment.
  • Silverware / POS experience an asset
  • Excellent communication and organizational skills
  • Highly responsible & reliable
  • The ability to work early mornings, evenings, weekends and holidays as required
  • The ability to work well under pressure in a fast-paced environment
  • The ability to work cohesively with fellow colleagues as part of a team with minimum supervision
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to):

  • Sitting: 0-1 hr/day

  • Walking: 6-8 hr/day

  • Standing: 6-8 hr/day

  • Bending/reaching: 4-6 hr/day

  • Pushing/pulling: 4-6 hr/day

  • Physical effort: required to lift up to 50lbs

  • Environmental stress: busy atmosphere

  • LET YOUR PASSION SHINE

  • We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

  • LEARN ABOUT US

  • Let your passion shine

  • We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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