About this role
We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.
Beacon Social Drinkery Bar Back will be responsible for ensuring exceptional service to all guests that is consistent and continually in accordance to the Luminary Hotel & Co. service standards and standards of Mainsail Lodging & Development. Beacon Bar Back will also be responsible for helping all other staff and operations to maintain a well-organized, clean and well stocked outlet. Friendly interactions with patrons will be required but focus will be on the support staff position.
Essential Functions
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Provide service to bartenders in a timely manner
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Prepare all mixes and garnishes
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Ensure proper rotation of all liquor, beer, wine and consumable items
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Keep bar top clean and free of dirty glasses, trash, etc. throughout shift
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Keep back bar clean and organized
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Clean glasses, utensils, and bar equipment
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Clean all spills immediately and place all trash in proper receptacles
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Sweep and mop as needed
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Empty trash as necessary
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Assist with loading/unloading of miscellaneous equipment, such as boxes, food and beverage product
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Maintain opening/closing liquor, beer, wine and consumables par
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Ensure all stocking is complete, requisitions are filled out and any shortage of stock is reported
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Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
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Light food running when applicable, ability to carry plates that may be warm or hot
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Recognize and cultivate regular guests and repeat business
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Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
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Monitor potentially intoxicated and/or disruptive guests and promptly bring to a manager’s attention
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Inform management of any complaint, comments or incident
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Ensure nightly/weekly and opening/running/closing duties are completed
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Record and report any equipment failure and/or safety hazards to management immediately
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Move furniture as directed by management, including but not limited to: tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment
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Comply with all safety and health department procedures and all state and federal liquor laws
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Maintain company safety and sanitation standards
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Assists and/ or completes additional tasks as assigned by management
Qualification Standards
Education & Experience
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High School diploma or higher
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Previous hospitality experience required
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Minimum of one (1) year related experience
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Experience with POS systems
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Familiarity with beer and spirits
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Proper lifting techniques
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Guest relations
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Sanitation and safety
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Safe alcohol service
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Full service restaurant operations
Physical Demands
- Ability to lift 30 pounds or more
- Ability to sit or stand for extended periods of time
- Ability to communicate clearly
- Corrected vision to normal range
- Ability to work long hours as needed
Mental Demands
- Make sound judgments quickly
- Work on multiple tasks, making appropriate progress towards deadlines
- Able to work independently, take direction, and provide direction to others
- Maintain the highest degree of confidentiality
- Ability to work effectively in stressful, high pressure situations