About this role
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description:
Job Objective
- To provide for the best possible handling of the guest’s needs by serving them in an efficient, professional and hospitable manner
- To provide that service by working in cooperation with the kitchen, roadies, hosts and all other employees
- To work with management to ensure the success of each event
- To work within the Hard Rock Café Mission and Values
Responsibilities
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Read and follow the BEO
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Set up of private events based upon the instructions of the Banquet Manager/Captain
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Follow all banquet standards in maintaining our high level of guest service
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Breakdown of all areas and proper storage of all banquet equipment
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Understand and follow through with all policies and procedures of the Banquet Department and the Hard Rock Organization
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Work as a team with all other servers and staff
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Be at your very best at all times and create an experience for our guests that is memorable and beyond their expectations
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Any other and all duties assigned by the Banquet Manager/Captain
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Job
Requirements
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Include:
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Must be at least 19 years old
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Performing duties which require bending & reaching
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Able to lift up to 25-pounds
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Standing or walking on the floor for up to 8+ hours
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Maintaining a well-groomed appearance (“having a plan”)
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Following all uniform guidelines
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Practicing all safety & sanitation standards
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Recycling products, where possible
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Remaining calm in a hectic, fast-paced atmosphere
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Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency
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Displaying a positive and outwardly friendly attitude toward guests and co-workers – never allowing personal life or outside influences to dictate attitude
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Maintaining HRC’s 5 core Values and Mission Statement
Qualifications
- Prior experience as a banquet server and/or bartender
- Versed in banquet table service
- Available to work a wide variety of shifts and schedules