About this role
Banquets Captain
Your ability to work as a team player combined with your service skills and your engaging personality will ensure that our Guests have a memorable experience during their function.
This is a full-time, permanent position.
Starting rate of pay: 20.55 per hour
We recognize tenure through our compensation - hourly rates increase after 6 months and then yearly to three years. At three years the pay rate for this role would be 27.25
Job Duties Include:
- Consistently offer professional, friendly and engaging service
- Provides excellent guest service in both F&B functions and meeting events
- Sets up and tears down F&B functions as well as meeting events
- Helps maintain a clean and organized workplace
- Assists the Banquet Manager with preparing for and executing functions
- Leads a team of Servers for assigned functions
- Coordinates, organizes and helps to give proper assistance to servers
- Maximizes productivity and efficiency of service staff
- Ensures that all aspects of the dining room/banquet facilities are ready
- Assigns tasks and performs opening and closing duties
- Upholds the highest standard of internal and external customer service at all times
Qualifications
- Previous customer related supervisory experience preferred
- Food Safe Certification is required
- Serving It Right Qualification Required
Job Perks & Benefits:
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Subsidized staff accommodation provided
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Complimentary meal in our staff cafeteria per shift
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Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
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Hotel leisure benefits including Golf/Ski passes
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Visa Requirements: To progress with your application, you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.