About this role
Company Description
An international and dynamic hotel group. Ten distinctive brands. More than 1,640 hotels in operation and under development in EMEA and APAC. At Radisson Hotel Group we strive to be the first choice in the mind of guests, owners and talent. In our journey to achieve this, we practice strong beliefs and actions that respect the diversity of people, the community, ethics and the planet.
Job Description
Banquet Manager :
-
Ensure guest satisfaction by providing excellent hospitality and service.
-
Supervise and coordinate banquet events, setups, and service operations.
-
Coordinate with clients and other departments to ensure smooth event execution.
-
Manage food and beverage quality and service standards.
-
Prepare staff schedules and ensure proper staffing for each event.
-
Monitor revenue, expenses, budgets, and labour costs.
-
Maintain banquet equipment, inventory, and supplies.
-
Recruit, train, coach, and motivate employees.
-
Monitor employee performance, engagement, and retention.
-
Handle guest feedback and resolve complaints effectively.
-
Maintain hotel standards, cleanliness, and safety procedures.
-
Ensure teamwork and effective communication across departments.
-
Achieve banquet revenue, profitability, and customer satisfaction targets.