Banking Operations & Credit Officer

Banking Operations & Credit Officer

Ellasot Consulting

Our client, a reputable consumer Finance organization, is recruiting to fill the position below:

Banking Operations & Credit Officer

Location: Port Harcourt, Rivers

Employment Type: Full-time

Job Summary

• Our client is seeking a competent, detail-oriented Banking Operations & Credit Officer to join its team.
• They are seeking an experienced and detail-oriented Banking Operations & Credit Officer to join our team.
• The successful candidate would be responsible for managing day-to-day banking operations, customer transactions, cash management, funds transfers, deposit mobilization, and loan monitoring and recovery.
• The role ensures that financial transactions are processed accurately, customer accounts are properly maintained, cash is effectively controlled, and overdue loan obligations are actively monitored and recovered.

Key Responsibilities

• Process deposits, withdrawals, cash payments, cheque clearing, and other customer transactions.
• Serve as a Bulk Teller, Paying Teller, Clearing Officer, Customer Service Officer or Cash Officer as required.
• Receive and verify customer instructions and supporting documents before processing transactions.
• Process funds transfers, standing orders, salary payments, and other bulk payment instructions.
• Ensure all transactions are accurately posted as credits or debits to customer accounts.
• Manage cash movements between tellers, the vault and correspondent banks while maintaining approved cash limits.
• Conduct customer interviews to understand their businesses and recommend appropriate account types and banking services.
• Assist with account opening, documentation, cheque-book issuance, and other customer account services.
• Mobilize deposits and promote savings, investments, fixed deposits and other banking products.
• Develop and maintain relationships with customers while working toward assigned business and deposit mobilization targets.
• Monitor loan accounts, overdue payments and delinquent customer accounts.
• Follow up with borrowers to ensure timely repayment of outstanding obligations.
• Conduct field visits and periodic/surprise visits to borrowers to monitor business activities and repayment capacity.
• Receive loan repayment funds and ensure accurate posting to customer accounts.
• Maintain proper records of loan repayments, outstanding balances and delinquent accounts.
• Support the reduction of Portfolio at Risk (PAR) through effective monitoring and recovery activities.
• Prepare and maintain accurate operational, cash and credit-related records and reports.
• Ensure compliance with established banking policies, procedures and internal controls.

Requirements

• Bachelor's Degree / HND in Banking & Finance, Accounting, Economics, Business Administration or a related field.
• CIBN Levels 1 & 2 is an advantage.
• Proficiency in Microsoft Word and Excel.
• Knowledge of accounting/banking software.
• Experience in banking operations, customer service, cash management and/or credit management.
• Strong numerical and analytical skills.
• Excellent communication and customer relationship skills.
• Good knowledge of loan monitoring and recovery processes.
• High level of accuracy, integrity and attention to detail.
• Ability to meet operational and sales targets within deadlines.

Salary

N250,000 - N300,000 / month.

Application Closing Date

Not Specified.