Banker, Personal

Job title: Banker, Personal

Job opportunities

Job Overview

Company: Stanbic IBTC Bank

Group 14

Location: NG, undefined, N, North

Group 15 Copy

Business Segment: Personal & Private Banking

Fill 11

Job Type: Full-time

Compensation: GBP 1,200,000 - yearly

Group 16

Job Ref ID: 80445802A-0001

Group 16

Date Posted: 10/27/2026

Job Description

To proactively manage a portfolio of retail clients by providing comprehensive, relationship-based banking solutions.

Key Responsibilities

• Build, maintain, and strengthen long-term customer relationships through exceptional service delivery, ensuring high levels of customer satisfaction, retention, and referral generation.

• Guide customers through the Bank's products and services, providing clear information on lending solutions, account requirements, and banking processes while ensuring compliance with applicable policies and procedures.

• Conduct comprehensive financial needs assessments for new and existing customers to identify suitable banking solutions that align with their financial goals and priorities.

• Proactively identify and execute cross-selling and up-selling opportunities across the Bank's product suite to deepen customer relationships and maximize portfolio value.

• Drive deposit mobilization by growing savings, current, fixed deposit, and investment portfolios, ensuring the achievement of assigned liability and revenue targets.

• Actively manage and grow an assigned customer portfolio, maximizing revenue through product penetration and relationship expansion while maintaining sound risk management and portfolio quality standards.

• Identify and acquire new-to-bank customers through business development activities, market networking, and customer referrals to support portfolio growth objectives.

Qualifications

• University Degree

• Locations include Zaria, Kawo Mando, Jalingo, Kano and Kontagora.

• Additional Information

Behavioural Competencies:

• Checking Things
• Convincing People
• Developing Expertise
• Developing Strategies
• Embracing Change
• Establishing Rapport
• Examining Information
• Exploring Possibilities
• Following Procedures
• Generating Ideas
• Impressing People
• Interacting with People
• Inviting Feedback
• Meeting Timescales
• Pursuing Goals
• Seizing Opportunities
• Showing Composure
• Taking Action
• Team Working
• Thinking Positively

Technical Competencies:

• Application & Submission Verification (Consumer Banking)

• Banking Process & Procedures

• Client Acceptance & Review

• Customer Understanding (Consumer Banking)

• Processing

• Product Knowledge (Consumer Banking)

• Our Commitment to Diversity, Equity and Inclusion

• Standard Bank Group is committed to fair and inclusive employment practices. We aim to build a workforce that reflects the diversity of the communities we serve and welcome applications from candidates of all backgrounds, including people with disabilities. We strive to create an environment where everyone has an equal opportunity to contribute and grow.