About this role
Job Posting
Banker, Personal
Locations: Kawo Mando & Zaria - Kaduna, Gombe and Kontagora - Niger
Job Description
- To proactively manage a portfolio of retail clients by providing comprehensive, relationship-based banking solutions.
Key Responsibilities
- Build, maintain, and strengthen long-term customer relationships through exceptional service delivery, ensuring high levels of customer satisfaction, retention, and referral generation.
- Guide customers through the Bank's products and services, providing clear information on lending solutions, account requirements, and banking processes while ensuring compliance with applicable policies and procedures.
- Conduct comprehensive financial needs assessments for new and existing customers to identify suitable banking solutions that align with their financial goals and priorities.
- Proactively identify and execute cross-selling and up-selling opportunities across the Bank's product suite to deepen customer relationships and maximize portfolio value.
- Drive deposit mobilization by growing savings, current, fixed deposit, and investment portfolios, ensuring the achievement of assigned liability and revenue targets.
- Actively manage and grow an assigned customer portfolio, maximizing revenue through product penetration and relationship expansion while maintaining sound risk management and portfolio quality standards.
- Identify and acquire new-to-bank customers through business development activities, market networking, and customer referrals to support portfolio growth objectives.
Qualifications
- University Degree.
Behavioural Competencies:
- Checking Things
- Convincing People
- Developing Expertise
- Developing Strategies
- Embracing Change
- Establishing Rapport
- Examining Information
- Exploring Possibilities
- Following Procedures
- Generating Ideas
- Impressing People
- Interacting with People
- Inviting Feedback
- Meeting Timescales
- Pursuing Goals
- Seizing Opportunities
- Showing Composure
- Taking Action
- Team Working
- Thinking Positively.
Technical Competencies:
- Application & Submission Verification (Consumer Banking)
- Banking Process & Procedures
- Client Acceptance & Review
- Customer Understanding (Consumer Banking)
- Processing
- Product Knowledge (Consumer Banking).
Application Closing Date
Not Specified.