Bank Teller

Bank Teller at Kolomoni Microfinance Bank

Kolomoni Microfinance Bank is a CBN-licensed Nigerian Microfinance Bank providing mobile and web-based financial services, including savings, investments, loans, and agency banking (POS terminals).

We are recruiting to fill the position below:

Job Title: Bank Teller

Locations: Ibadan, Ogbomoso and Saki - Oyo

Employment Type: Full-Time

Department: Operations

Reports To: Branch Operations Lead / Head of Operations

Role Purpose

• The Bank Teller is responsible for providing efficient, accurate and professional cash-handling and over-the-counter transaction services to customers while ensuring strict compliance with Kolomoni Microfinance Bank’s operational procedures, regulatory requirements and internal controls.

Key Responsibilities

• Receive and process customer cash deposits, withdrawals, transfers and other approved over-the-counter transactions accurately and efficiently.
• Verify customer identity, account details, transaction instructions and supporting documentation before processing transactions.
• Ensure all transactions comply with approved limits, authorization requirements and operating procedures.
• Demonstrate sound knowledge of the core banking application and use the system accurately to process, post, verify, reverse and monitor approved customer transactions.
• Maintain complete and accurate transaction records and audit trails.
• Manage the teller till, including daily opening and closing balances, cash custody, replenishment and balancing.
• Promptly investigate and escalate cash shortages, overages or transaction discrepancies.
• Support daily reconciliation activities and ensure identified exceptions are properly documented and resolved.
• Comply with KYC, AML/CFT, cash-handling and other regulatory and internal control requirements.
• Identify and escalate suspicious, unusual, fraudulent or unauthorized transactions.
• Provide courteous and professional customer service and respond appropriately to routine customer enquiries.
• Maintain confidentiality of customer information and transaction records.
• Support branch opening and closing procedures, including cash and vault controls.
• Maintain proper custody of cash, payment instruments and sensitive operational documents.
• Escalate system, operational and transaction-related issues promptly.
• Support other branch and Operations activities as assigned by the Line Manager.
• Prepare and submit accurate weekly reports covering teller activities, transaction volumes, cash movements, reconciliations, exceptions and other assigned operational metrics.

Qualifications and Experience

• Minimum of an HND or Bachelor’s Degree in Accounting, Finance, Economics, Business Administration or a related discipline.
• Previous experience as a Teller, Cash Officer, Operations Officer or in a similar banking or financial services role is an advantage.
• Good understanding of cash handling and basic banking operations.
• Strong numerical and reconciliation skills.
• Basic proficiency in Microsoft Office applications.
• Strong attention to detail and ability to maintain accuracy under pressure.

Required Competencies:

• Cash management and numerical accuracy
• Customer service orientation
• Attention to detail
• Integrity and confidentiality
• Risk and internal control awareness
• Communication and interpersonal skills
• Problem-solving ability
• Ability to work effectively under pressure
• Teamwork and collaboration
• Regulatory and compliance awareness.

Application Closing Date

26th October 2026.

Note

• Qualified female candidates are encouraged to apply.
• Only shortlisted candidates will be contacted.